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Enterprise Support Specialist, Korean Speaking (London, United
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As an Enterprise Specialist on the Product Support team, you'll partner closely with the Enterprise Support Manager to deliver and continuously improve our Enterprise Support experience, supporting Figma's most strategic customers with high-quality, reliable, and efficient support across complex use cases. You'll play a key role in building trust with customers and collaborating with internal partners such as Sales, Product, and Engineering, bringing technical expertise in working with Enterprise-level customers to diagnose issues, determine solutions, and anticipate customer impact — serving as a customer advocate while working cross-functionally to deliver an exceptional experience. This is a full time hybrid role that can be held from our London hub. What you'll do at Figma: - Develop expertise of Figma's products and the journey of our customers, from Product Designers to Account Administrators, to accurately diagnose sophisticated inquiries - Interact with Figma customers daily via email, taking ownership over cases from start to resolution - Partner closely with Sales teams to guide large scale organizations through complex workspace configurations, acting quickly to address technical issues and ensuring successful account setup - Operate as the voice of the customer, capturing both product and process gaps in the experience and presenting data-backed cases for new feature development and process automation - Act as designated point of contact for high-risk escalations and issues, proactively engaging the appropriate partners, and owning communication through to solution - Identify trends and communicate insights to our Product and Engineering teams to advocate for bug fixes, process improvements, and feature enhancements - Engage in pilot programs and experimentation to identify efficient approaches for delivering fast and personalized interactions to meet performance expectations and customer commitments - Recommend foundational tooling and processes in partnership with our Product Support Operations teams to ensure we are set up to scale We'd love to hear from you if you have: - 3+ years' experience working in a Support environment for a technical SaaS product, ideally supporting Enterprise customers - Experience troubleshooting SAML/SSO and SCIM configurations for large-scale organizations - Experience working with system administration for large end-user communities or guiding customers through complicated implementations - Experience in evaluating business impact of technical issues to drive cross functional alignment, prioritization, and timely resolutions - Fluent in Korean While it's not required, it's an added plus if you also have: - Skilled in using tools such as Adobe XD, Sketch, and/or Framer and a passion for UX/UI development - Familiarity with or willingness to learn AI concepts (e.g., prompt refinement, natural language tools, generative AI, machine learning basics) At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: - Holding interviews in an accessible location - Enabling closed captioning on video conferencing - Ensuring all written communication be compatible with screen readers - Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Immigration Program Manager
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for an Immigration Program Manager to support Figma's growing Immigration and Global Mobility programs. In this role you will serve as a primary point of contact for visa-sponsored Figmates, managing immigration cases and compliance while providing a high-touch employee experience. You'll also support international relocations and broader global mobility programs and get exposure to M&A and international expansion. You'll partner closely with immigration counsel and teams across People, Finance, Legal, Talent Acquisition, and Payroll to improve our processes, resources, reporting, budgeting, vendor management, and program administration. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: - Serve as primary contact for Figmates and stakeholders on immigration inquiries, visa assessments, case status, and strategy - Manage a high-volume immigration case portfolio - including permanent residence processes (PERM, I-140, AOS, ILR) — across US, EMEA, JAPAC, and LATAM - Coordinate with outside immigration counsel on case petition preparation, timelines, RFE responses, audits, and compliance matters - Track and proactively manage work authorization expirations across the foreign national population, ensuring timely renewals and escalations - Partner with People Partners and Talent Acquisition to assess immigration sponsorship feasibility for new hires and internal transfers - Develop and maintain Figmate-facing immigration resources, FAQs, playbooks, and compliance documentation (PAF, etc.), and design training for key stakeholders and Figmates globally - Monitor regulatory changes and manage internal reporting, trackers, dashboards, and I-9 compliance efforts, serving as internal POC for I-9 escalations - Coordinate international relocations and participate in global mobility, People M&A, and international expansion initiatives We'd love to hear from you if you have: - 5+ years of experience managing immigration for EMEA, APAC, and AMER at a global technology company or employment-based immigration law firm - Deep subject-matter expertise in U.S. nonimmigrant and immigrant visa categories (H-1B CAP & cap-exempt, L-1, O-1, TN, OPT, PERM, EB-1/EB-2, AOS, EADs) - Experience managing multiple vendors and supporting complex immigration matters, including international relocations and/or assignments - Experience with People Ops-related compliance projects, with interest in contributing beyond the immigration and global mobility functions - Exceptional project management, organizational, and prioritization skills, with the ability to translate complex legal concepts into crisp written and verbal communication While it's not required, it's an added plus if you also have: - Experience supporting immigration needs related to M&A activity - Strong expertise in Singapore immigration and the COMPASS framework - Working knowledge of international assignment management, including assignment design, cost projections, tax equalization, and assignee lifecycle support - Familiarity with cross-border tax concepts - including hypo tax, shadow payroll, and equity income sourcing for mobile employees and expatriates — and equity income sourcing mechanics for RSUs and stock options - Experience managing business traveler compliance programs, including short-term assignment tracking and permanent establishment risk identification At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $127,000 - $269,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: - Holding interviews in an accessible location - Enabling closed captioning on video conferencing - Ensuring all written communication be compatible with screen readers - Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Manager, Product Management - Figma Platform Experience
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're looking for an experienced, customer-centric product leader to drive the company forward — supporting Figma's multi-product platform experience by ensuring the user experience is clear, coherent, and high craft. This group impacts how every customer feels about Figma, our adoption and retention metrics, and collaboration rates. You will tackle complex core product and platform challenges with real revenue implications and set strategies for Figma's product experiences across groups, impacting the way millions of people design and build together every day. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: - Lead teams that own shared user experiences across the Figma product suite, including platform coherence, multiplayer, collaborative experiences, and the internal design system (Figma Pattern Library) - Set vision, strategy, and goals for workflows and interoperability at Figma. Dive into details to drive decisions forward. Set the standard for leadership that works across boundaries and for high-quality PM craft - Work closely with cross-functional partners in engineering, data, and design to drive inspiring outcomes across teams within this group and across the company - Hire, coach, and develop a senior bench of PMs across the group We'd love to hear from you if you have: - Demonstrated ability to drive challenging, sweeping changes across groups - Excellent cross-functional collaboration & communication - Deep user empathy, appetite for complexity and a drive for simplicity - A track record of setting strategy and executing on major user-facing initiatives in environments with scale, ambiguity, and complexity (both technical and product) - 5+ years managing PMs, experience coaching a senior bench of PMs, and fostering collaborative, high-performance, joyful team environments - Strong systems thinking and UX judgment, with a demonstrated ability to set pace and operate with high agency While it's not required, it's an added plus if you also have: - Experience working on major cross-app overhauls and designs systems for a multi-product company At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $204,000 - $348,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: - Holding interviews in an accessible location - Enabling closed captioning on video conferencing - Ensuring all written communication be compatible with screen readers - Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
IT Engineer, Internal AI Infrastructure
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma employees are among the most AI-active in the industry, and our Internal AI team exists to make that energy compound rather than fragment. Sitting within FTS (our Business Technology org), the team owns the shared rails for employee-facing AI: the platforms that lets every Figmate, from sales to recruiting to finance, build and use AI tools that are governed, reliable, and reusable. We're a small, high-leverage team organized around three pillars: Platform & Tooling, Infrastructure & Hosting, and Applied AI Builds. This role anchors the Infrastructure & Hosting pillar. This is the runtime layer everything else depends on. You'll design and build the paved path that takes an internal AI app, bot, or agent from prototype to production: shared hosting and execution infrastructure, model routing that directs each task to the right model based on cost and capability, and the telemetry, audit, and cost-attribution layer that gives our security and finance partners visibility no one at Figma has today. You'll work closely with our IT Engineering team on identity and access patterns, with Security on guardrails for sensitive-data workflows, and with the AI infrastructure teams building Figma's product to share gateways and avoid duplicate layers. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: - Design and build the hosting golden path for internal AI applications, bots, and agents, including runtime patterns for long-running workflows, scheduled jobs, and agent execution - Build the model routing layer that directs tasks across frontier and lower-cost models based on cost, capability, and policy with a full audit trail - Stand up observability, usage analytics, audit logging, and per-team cost attribution for AI workloads across the company - Integrate identity, access, and security patterns (Okta-connected by default) so every internal AI app is safe on day one, including the sanctioned path for workflows touching customer, financial, or people data - Partner with engineers on our product AI infrastructure teams to share gateways and telemetry rather than building parallel systems - Help shape the team's platform strategy, roadmap, and engineering best practices as a founding member of the infrastructure pillar We'd love to hear from you if you have: - 5+ years of software engineering experience, with significant time in infrastructure, platform, or backend engineering - A track record of building internal platforms or paved paths that other engineers and teams adopted, not just maintained, with excellent communication skills collaborating across security, IT, and business teams - Strong system design skills and experience architecting resilient, observable production systems - Hands-on experience with LLM operations: model gateways or routing, agent runtimes, evals, or cost/usage instrumentation - Experience with identity and access management in an enterprise environment (e.g., Okta, SSO, secure service-to-service auth) While it's not required, it's an added plus if you also have: - Experience building internal AI platforms or workspaces (the Ramp Glass / JPMorgan LLM Suite category) or developer platforms at a comparable scale - Familiarity with MCP, agent orchestration frameworks, or skill/plugin registry patterns - Experience working within audit and compliance programs (SOX/ITGC) or building systems with audit requirements - A history of being the first infrastructure hire on a small team, comfortable setting standards from scratch across a broad scope of responsibilities At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $153,000 - $296,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: - Holding interviews in an accessible location - Enabling closed captioning on video conferencing - Ensuring all written communication be compatible with screen readers - Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Recruiter (Singapore)
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking to hire an experienced full life-cycle Recruiter to support the organization through its growth in Singapore and across APAC. You'll be a driving force in building and executing the talent strategy, partnering with key stakeholders, and hiring top talent across key business functions. This role will allow you to build strong relationships, champion our values, and contribute to our org-wide recruiting best practices and processes. This is a full-time role based in our Singapore office within a hybrid working environment. What you'll do at Figma: - Manage full-cycle recruiting processes for our business organizations, in particular, go to market functions like sales & marketing - Partner with leaders to develop top of funnel strategies for key roles - Source and build healthy, representative pipelines to engage passive talent including: cold outreach, events, and content production while also effectively handling inbound applications and referrals - Leverage data to inform your hiring strategy and articulate these insights to executives in order to influence and drive positive change - Identify, conceptualize and drive business improvement initiatives We’d love to hear from you if you have: - 5+ years of full-cycle in house recruiting experience in a high growth business - Experience partnering with senior executives on high volume searches in go to market organizations - Expert knowledge of the SaaS / scaling tech landscape in APAC, particularly Singapore - Advanced sourcing and passive engagement skills - Ability to build a talent strategy alongside your hiring managers, while delivering an exceptional candidate experience While it’s not required, it’s an added plus if you also have: - Experience hiring across multiple countries in APAC - Proficiency in an additional Asian language (e.g Japanese, Korean) At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: - Holding interviews in an accessible location - Enabling closed captioning on video conferencing - Ensuring all written communication be compatible with screen readers - Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Manager, Customer Enablement (Tokyo, Japan)
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Our team of Customer Experience Managers (CEMs) work closely with some of Figma’s largest customers to drive engagement, adoption, and value realization. Now, we’re looking for an experienced and passionate leader to help scale this function in Japan. As the Manager, Customer Enablement, you will lead a team of CEMs who partner deeply with select Mid-Market, Enterprise, and Strategic customers. You’ll help shape the strategy of the CEM team, coach and develop individual contributors, and contribute to the broader goals of Figma’s Customer Experience organization. We're seeking someone who has helped scale post-sales functions in high-growth SaaS environments and is deeply motivated by helping customers succeed and realize business value by using our platform. If you’re energized by enabling and developing customer-facing teams, and you have a background in SaaS and/or product design and development tools, we’d love to hear from you. This is a full time role based out of our Tokyo hub. What you’ll do at Figma: - Lead, manage, and grow a team of high-performing CEMs - Set clear goals and expectations, provide mentorship and coaching, and support career development - Partner with Sales, Support, Product, and Marketing to ensure customer needs are met and exceeded - Ensure the team is delivering exceptional value and experience across our enterprise customer base - Regularly engage directly with customers and act as an escalation point when required (while this is a leadership role, we expect this role to include strong player-coach dynamics) We'd love to hear from you if you have: - 3+ years of formal people management experience in Customer Experience, Customer Success, or a similar post-sales function - 5+ years of total experience in customer-facing roles within high-growth SaaS companies - A customer-first mindset with strong strategic thinking and execution capabilities - A proven ability to lead, inspire, and scale teams, especially through growth and change, and a passion for building inclusive, thoughtful, and high-performance team cultures - Excellent communication skills, with the ability to connect with a wide range of internal and external personas While it's not required, it’s an added plus if you also have: - Familiarity with design systems, product development workflows, or Figma itself - Experience in a similar role at a design, collaboration, or productivity-focused SaaS company - A background in UX/UI, Design Ops, or Frontend Development At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: - Holding interviews in an accessible location - Enabling closed captioning on video conferencing - Ensuring all written communication be compatible with screen readers - Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Field Marketing Manager, Third Party & Partner Events
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Field Marketing Manager you will support our Third Party & Partner Events strategy, owning the end-to-end execution, experience, and sales enablement of our third party conferences, partner co-marketing events, and sponsorships. You will own the outcomes of execution: ensuring every event we show up to, whether we're hosting a booth, sponsoring a session, or co-hosting with a partner, is delivered through clear communication and with quality, completeness, and results that align with our larger business goals and expectations. Your focus will be on the how, from documentation, contracting and shipping to on-site staffing and travel, including your own. This is a full time role that can be held from one of our US hubs or remotely in the United States. This role requires up to 50% travel, including potential international travel. What you'll do at Figma: - Own end-to-end execution of third-party and partner events, sponsorships, conferences, trade shows, and co-marketed activations, from contracting and vendor management through registration, badge logistics, booth/exhibit fulfillment, shipping, inventory, and on-site staffing plans - Independently manage the event portfolio: scope the work, sequence tasks, estimate timelines, and adapt plans as requirements shift, incorporating AI tools to move faster without sacrificing quality - Coordinate all travel logistics for the events team and Figma attendees (executives, sales, speakers), including flights, lodging, ground transport, and visas for international events - Serve as Figma's primary on-site point of contact, troubleshooting in real time and proactively managing risks or blockers to deliver a polished, on-brand experience - Negotiate and manage relationships with third-party event organizers, partners, and vendors to maximize value and minimize risk - Measure the impact of your work: budget reconciliation, post-event ROI reporting, and proactive recommendations based on outcomes - Partner with Sales, Field Marketing, and Partner Marketing to identify the right events to attend or sponsor, and ensure sales enablement (calendaring, briefing docs, lead capture) is in place ahead of each one - Turn patterns and best practices, including AI tools, into repeatable logistics playbooks and checklists so the third-party/partner motion scales, sharing your reasoning clearly with teammates along the way We'd love to hear from you if you have: - 4+ years of experience in event logistics, event operations, or field marketing, with direct ownership of on-site execution and all logistical aspects of events big and small — vendor and venue coordination, shipping/inventory, registration, on-site staffing, and travel - Strong vendor and partner relationship management skills, including contract negotiation - A track record of owning outcomes independently, planning and sequencing complex, multi-part projects with minimal oversight - A calm, solutions-oriented approach to the curveballs of live events, adapting on the fly and managing risk while keeping things moving, backed by excellent written and verbal communication with internal stakeholders and external partners/vendors - Comfort with up to 50% travel, including some international and weekend travel While it's not required, it's an added plus if you also have: - Experience with event management, registration, and exhibitor platforms (e.g., Cvent, RainFocus) and CRM systems (Salesforce, Sooominfo) - Familiarity with international event logistics, including customs/carnet processes for shipped materials - Experience managing sponsorship deliverables and fulfillment for third party conferences - A relevant certification (e.g., CMP) or formal event management training At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. LI-JB6 Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $105,000 - $245,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: - Holding interviews in an accessible location - Enabling closed captioning on video conferencing - Ensuring all written communication be compatible with screen readers - Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Director, Strategic Sales (Berlin, Germany)
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a Director, Strategic Sales to join our team of creatives, engineers, marketers, and business leaders. You aren't the typical sales leader, and we aren't the typical design tool company. At Figma, we challenge conventional thinking and expect you to bring that same mindset. With this role, you'll help shape a sales org still early in its growth trajectory. You'll lead a team focused on our largest clients in driving meaningful relationships that add value to the customer experience and revenue to our bottom line. Figma is growing and moving fast. Our next team member will be adaptable, comfortable embracing change, a true team-player, and love working with our growing footprint of Fortune 1000 customers. You won't be alone! Figma has an incredible team and you'll work closely with other groups including Support, Design, Engineering, Product Marketing, and Community. As our Director, Strategic Sales, you will lead a team of Strategic Account Executives in Berlin responsible for continuing the growth of our top tier accounts. What you'll do at Figma: - Drive the development of strategic sales roadmaps, prioritizing initiatives, and goals to maximize revenue generation - Present and position our products effectively to C-level executives. Participate in customer and prospect meetings, coaching your team through live selling opportunities - Monitor market trends, competitive landscapes, and industry developments to inform strategic sales decisions and adapt strategies as needed - Collaborate closely with the marketing and product teams to ensure they understand and can service the needs of the market and members in the region - Be passionate about career development and coaching. Build a diverse team, create and foster an environment of belonging - Lead weekly forecast meetings and mentor the Sales team on strategies to help exceed their goals. Bring strong sales excellence, process and methodology as we expand and scale the business We'd love to hear from you if you have: - 7+ years of sales experience (preferably within SaaS) with 3+ years of management experience - Experience managing strategic accounts and understanding of our technical and competitive landscape - Track record of adapting strategy and execution as business needs evolve - Exceptional coaching, writing, discovery and presentation skills with a proven track record of leading successful and consistent sales team - Track record of increasing customer satisfaction and building lasting customer relationships At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: - Holding interviews in an accessible location - Enabling closed captioning on video conferencing - Ensuring all written communication be compatible with screen readers - Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Inside Sales Representative (Singapore)
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As an Inside Sales Representative, you’ll play an important role in helping our existing customers scale while managing requests and closing deals from a large book of accounts. You’ll build a strong foundation of knowledge across our product platform and internal sales processes while partnering with Support, Order Management, and Marketing. Ultimately, this experience will help you serve customers efficiently and support your own career development in Tech SaaS Sales. This is a full time role that will be held from our Singapore hub. What you'll do at Figma: - Communicate with existing customer accounts about Figma’s platform and pricing - Close inbound sales requests for expanding subscription (Adding products and licenses to existing account, upgrading to Enterprise Plan) - Manage inbound billing requests, such as processing renewals and changing payment term/method - Close targeted outbound account renewals - Qualify and handle inbound sales requests - Collaborate closely with cross functional partners like Sales, Support, Billing, and Marketing We’d love to hear from you if you have: - Desire to build career in Sales - ultimately working towards Senior Inside Sales Rep and AE roles at Figma - Proficient organizational and time-management abilities, and proven track record of prioritizing by urgency/impact of tasks - Strong technical aptitude with ability to learn new products, processes, and policies as we go - Inherent curiosity and commitment to ongoing learning, adaptable and comfortable navigating frequent change, and high achiever with a strong inner motivation to over-achieve - Proven ability to initiate tasks independently and adapt swiftly to feedback While it’s not required, it’s an added plus if you also have: - B2B SaaS experience - Customer-facing Sales/Support experience At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: - Holding interviews in an accessible location - Enabling closed captioning on video conferencing - Ensuring all written communication be compatible with screen readers - Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Account Executive, Strategic (Sydney or Melbourne, Australia)
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a Strategic Account Executive who will play a critical role driving sales and maximizing expansion opportunities with a defined list of top-tier Enterprise customers. You will be responsible for targeting, building and nurturing positive relationships with key C-level decision-makers, understanding complex business needs, and delivering innovative solutions across our product suite. This is an opportunity to accelerate your career, learn from leading sellers in the industry and build an incredible network of cross functional partners throughout Figma. This role will be based out of either Sydney or Melbourne, Australia. What you'll do at Figma: - Manage a defined list of named strategic accounts to consistently meet or exceed quarterly and annual sales targets - Apply effective discovery and value-selling techniques to build and strengthen C-level relationships for every account in your book - Align with executives on business challenges and gain sponsorship for enterprise wide deployments for a suite of products, identifying where Figma’s roadmap and innovations fit in the long term - Conduct thorough analysis to create strategic account plans that outline company priorities and initiatives, multi-threading at at senior level to build on expansion opportunities - Co-create with cross-functional partners to expertly position Figma, drive deals forward and ensure customer success - Leverage opportunities to advance executive level relationships through in-person meetings and networking opportunities - Build compelling business cases and ROI justifications to support large, complex deals We'd love to hear from you if you have: - 8+ years of success driving new business and expansion within Enterprise software/SaaS, partnering with the largest enterprise customers (5,000+ FTEs) and engaging C-level executives - Demonstrated success managing a focused territory or portfolio of strategic, named accounts while consistently meeting or exceeding pipeline generation targets - Proven ability to strategically sell complex, technical products or platforms through consultative, value-based sales approaches - Strong track record of navigating and closing complex enterprise sales cycles, typically spanning 9 months or longer - Proficiency with structured sales methodologies such as MEDDIC/MEDDICC or Command of the Message to drive customer value and successful sales outcomes While it’s not required, it’s an added plus if you also have: - Experience selling solutions to technical audiences at the highest level in Engineering, Product and Design teams - Demonstrated ability to succeed in a changing environment - Certified in deal qualification and prospect discovery At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: - Holding interviews in an accessible location - Enabling closed captioning on video conferencing - Ensuring all written communication be compatible with screen readers - Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Strategic Program Manager, Information Security
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma's Information Security team is growing and looking for a Strategic Program Manager to drive strategic initiatives and engagement across the organization. This is a fast-moving role that will help build and mature security practices and partnerships across the organization, working closely with GRC, Security Operations, Security Engineering, Internal Audit, Legal, People, Product, Sales, and business teams as a trusted security partner. You will work closely with security leadership to design programs, manage portfolios, and drive results that scale with our growing business. If you thrive on taking initiative, finding clarity in ambiguity, and driving impactful programs and relationships, we'd love to hear from you! This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: - Lead strategic security programs from planning through execution, coordinating priorities, dependencies, risks, and accountability across security and business teams - Partner with teams across Figma to identify and address security risks, align stakeholders, and translate security priorities into practical guidance and action plans - Define and track security program metrics, OKRs, risk registers, and reporting that give leadership visibility into program health, priorities, and risk posture - Identify and coordinate the remediation of security gaps by partnering with control owners, security specialists, and business stakeholders to drive issues to resolution - Design and implement scalable security practices, including policies, processes, operating models, and change management plans that support long-term adoption - Drive security awareness and engagement through company-wide training, communications, and educational initiatives in partnership with teams across Figma - Support security leadership with strategic planning and portfolio management, including preparing leadership briefings, coordinating decisions, and driving follow-through on key commitments We'd love to hear from you if you have: - 5+ years of experience in security program management, security business partnership, or a related strategic role within information security - Demonstrated experience leading complex, cross-functional security programs from planning through execution, including developing program metrics, OKRs, risk registers, or dashboards that provide leadership visibility into performance and risk - Working knowledge of information security frameworks and practices, such as NIST CSF, SOC 2, ISO 27001, or equivalent frameworks - Demonstrated ability to communicate security risks, priorities, and tradeoffs to both technical and non-technical stakeholders, including senior leaders - Experience developing or delivering security initiatives that drive organizational adoption, such as security awareness, training, risk remediation, or change management initiatives While it's not required, it's an added plus if you also have: - Experience supporting security or technical leadership in a chief of staff, business operations, or portfolio management capacity - Knowledge of enterprise or quantitative risk management practices, including methodologies such as FAIR - Experience with security and compliance requirements in a public company environment, including SOX ITGC, or with global regulatory frameworks such as GDPR or NIS2 - Experience using AI, automation, or security tooling to improve reporting, information gathering, workflows, or decision-making - Security certifications such as CISA, CISSP, CISM, CRISC, or equivalent At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $169,000 - $296,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: - Holding interviews in an accessible location - Enabling closed captioning on video conferencing - Ensuring all written communication be compatible with screen readers - Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Software Engineer - Application Platform
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Application Platform is part of Product Platform within Figma’s Infrastructure organization. We build shared foundations that help engineers ship backend product work quickly, safely, and reliably. The team owns a large Ruby application that powers Figma’s REST APIs, asynchronous jobs, and workflow orchestration. Our systems sit on critical production paths and shape the day-to-day experience of backend engineers across Figma. We’re looking for an experienced backend engineer with meaningful production Ruby experience who enjoys building for other engineers. You don’t need to be a Ruby language specialist. You should be comfortable making informed tradeoffs in a substantial shared codebase and turning recurring problems into durable systems, tools, and paved paths that improve engineering velocity across the company. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: - Design and evolve shared Ruby frameworks for REST APIs, asynchronous jobs, workflow orchestration, and data access - Improve the availability, reliability, scalability, and performance of backend systems that support critical product functionality - Modernize a large Ruby codebase through safe architectural changes, including moving REST APIs from Sinatra toward Rails and introducing stronger endpoint abstractions and type safety - Make backend development faster by improving hot reloading, local workflows, test infrastructure, CI reliability, debugging tools, and iteration speed - Strengthen the scalability, isolation, observability, and recovery capabilities of Figma’s asynchronous job platform - Partner with product engineers—your customers—and Infrastructure teams to identify recurring pain points and turn them into reusable platform capabilities - Establish pragmatic engineering practices through shared libraries, APIs, documentation, tooling, code review, and technical guidance - Mentor other engineers and contribute to a culture of thoughtful execution, high technical standards, and shared ownership We'd love to hear from you if you have: - Bring 5+ years of professional software engineering experience, including 3+ years building production systems with Ruby - Build, maintain, and evolve large Ruby applications and shared backend codebases that support multiple engineering teams - Design reliable distributed systems at production scale, including APIs, background processing, testing, observability, and operations - Improve complex, established systems through architecture, modularization, migrations, performance, reliability, or developer tooling - Create scalable abstractions, navigate technical tradeoffs, and collaborate with and mentor engineers across teams While not required, it’s an added plus if you also have: - Experience with background-job or workflow systems, including retries, idempotency, scheduling, backpressure, isolation, and failure recovery - Experience with AWS services such as SQS and EKS, workflow systems such as Temporal, or infrastructure tools such as Kubernetes and Terraform - Experience improving test performance, local development environments, CI systems, or large-scale code migrations At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $153,000 - $376,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: - Holding interviews in an accessible location - Enabling closed captioning on video conferencing - Ensuring all written communication be compatible with screen readers - Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Technical Account Manager, Mandarin Speaking (Singapore)
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Technical Account Manager (TAM), you will serve as a trusted technical advisor to some of Figma’s largest enterprise customers across APAC and GCR. You will help organizations successfully adopt, integrate, and scale Figma across complex technical environments. This role sits at the intersection of customer success, enterprise architecture, and developer workflows. You will work closely with customer enablement, sales, and product teams to guide customers through sophisticated implementations involving identity systems, APIs, integrations, governance, and extensibility. Your goal is to reduce technical risk, accelerate adoption, and ensure customers are set up for long-term success. This is a full-time position based in our Singapore hub. What you’ll do at Figma: - Serve as a strategic technical advisor for enterprise customers, helping them adopt and scale Figma in alignment with their business and technical goals - Lead structured technical engagements that assess customers’ current environments, identify risks or gaps, and provide clear, prescriptive guidance for successful implementation - Guide customers through enterprise API usage and system integrations, helping them extend Figma’s capabilities within their broader technology ecosystems - Partner with developer teams to improve design-to-code workflows, including Dev Mode adoption, extensibility initiatives and other emerging platform capabilities (Code to Canvas) - Deliver technical workshops and training sessions to help customers confidently use sophisticated platform features - Collaborate cross-functionally with sales, customer experience, and product teams to ensure customers receive cohesive and high-impact technical guidance - Surface technical insights and opportunities that support renewals, expansion, and long-term account growth - Build strong relationships with technical stakeholders and executive sponsors by clearly translating technical concepts into business value We'd love to hear from you if you have: - 5+ years of experience in technical account management, solutions engineering, enterprise customer success, or a related technical advisory role within a SaaS organization - A solid understanding of enterprise systems, APIs, integrations, development frameworks and identity management frameworks - Experience advising on or implementing AI-powered solutions within enterprise environments, including evaluating architectural considerations, governance requirements, and integration strategies for emerging AI technologies - Superb communication skills and the ability to confidently engage both technical and non-technical audiences - A consultative mentality and a passion for navigating multiple stakeholders within complex customer environments helping tackle technical challenges - Native Chinese (Mandarin) fluency, written and spoken, with the ability to run technical customer engagements for Greater China accounts, plus professional working English While not required, it’s an added plus if you also have: - Familiarity using Figma or other design and developer collaboration tools - Familiarity with GCR / APAC enterprise accounts - Understanding how to author structured AI guideline or instruction files that inform MCP servers or AI agents, including defining behavioral constraints, guardrails, and integration standards - A background in frontend development or familiarity with design-to-code workflows - Delivered technical workshops, enablement sessions, or advisory services in past roles At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: - Holding interviews in an accessible location - Enabling closed captioning on video conferencing - Ensuring all written communication be compatible with screen readers - Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Strategic Program Manager - Figma Weave (New York, United States)
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're building the next chapter of AI-native craft and creativity - where craft and technology meet. Our unified platform bridges the gap between AI capabilities and human creativity, and lets professional creatives and designers harness the power of the world’s leading AI models without losing precision, expression, or soul. Together, we’re building tools that help people move faster without sacrificing quality, precision, or craft — a platform where AI supports creativity instead of flattening it. We're looking for a Strategic Program Manager to join Figma Weave as a key partner to our executive team. You'll lead the cross-functional programs and operational systems that scale a fast-growing business—partnering with leaders across product, marketing, customer experience, and operations to take initiatives from problem framing through shipped rollout. This role spans three layers of work in parallel: strategic program leadership, operational execution, and process automation. You'll translate strategic priorities into concrete programs with clear owners and milestones, and stay close enough to the work to ship them, measure them, and improve them. You'll identify the repetitive manual work that sits across functions and replace it with AI-powered automations that raise the operational ceiling without growing headcount. You'll build the inspection mechanisms—dashboards, reviews, planning rhythms—that turn data into decisions. This role is for someone who thinks in systems, who instinctively resolves ambiguity rather than letting it linger, and who reaches for code or AI before reaching for a meeting. You're equally at home writing a strategic memo and shipping a script that automates a workflow. This is a full time role based out of our New York hub. What you’ll do at Figma Weave: - Lead cross-functional programs end-to-end—from problem framing and option analysis through rollout, change management, and measurement—partnering with leaders across product, marketing, customer experience, and operations - Own the operating cadence of Figma Weave, including planning rhythm, executive team rituals, All Hands content and structure, and the review mechanisms that keep the company honest about progress against priorities - Design and ship AI-powered automations that remove repetitive manual work across functions—identifying high-friction workflows, prototyping the solution, and rolling it out to the team - Build dashboards, reviews, and inspection mechanisms that turn data into decisions, including the underlying queries, models, and tooling - Develop business cases that shape major decisions—structuring ambiguous problems, conducting research, weighing options, and surfacing clear recommendations with the data to back them - Translate strategic priorities into concrete programs with clear owners, milestones, dependencies, and success metrics—staying close enough to the work to spot risk early - Craft executive-level narratives—planning packages, All Hands content, leadership reviews, board materials—that synthesize insight, frame decisions, and build alignment - Support light budget tracking and operational rigor while stepping in to scope and own emerging operational needs—building the system, the program, or the team required to address them, and helping ensure investments map to priorities and outcomes remain visible We'd love to hear from you if you have: - Spent the last few years leading cross-functional programs end-to-end at a high-growth software or AI-native company—whether as a Chief of Staff, Technical Program Manager, BizOps or Strategy & Operations leader, founder, or early operator at an early-stage company - Demonstrated outcomes, not titles. You've shipped cross-functional programs that moved metrics or transformed how teams work—not just frameworks or decks - Technical and analytical fluency. You're comfortable with SQL and modern data tooling (Looker, Mode, Hex), reason naturally about systems and pipelines, and reach for code or AI before reaching for another meeting - Daily, hands-on AI use. You actively use AI in your own work and have built or shipped automations that removed meaningful manual effort—for yourself or for your team - A systems mindset. You instinctively look for the process behind the problem and build mechanisms that compound, rather than one-off fixes - Comfort with ambiguity and autonomy. You operate at a senior level, earn trust quickly across functions and seniority, and don't wait to be told what to do While it’s not required, it’s an added plus if you also have: - Light coding fluency (Python, JavaScript, SQL, or scripting) or hands-on experience building with agentic AI tools - Experience working across product, marketing, and customer experience functions in a SaaS or platform business - Familiarity with creative tools, developer tools, or design platforms At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $153,000 - $269,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: - Holding interviews in an accessible location - Enabling closed captioning on video conferencing - Ensuring all written communication be compatible with screen readers - Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Software Engineer Intern (Winter 2027)
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're looking for software engineering interns who are excited to make an impact across different layers of our product and infrastructure. At Figma, we pair interns with teams that align with their skills and interests. This year, we're inviting you to share your interests from the start, so we can create the strongest possible match. Our interns are embedded into small, collaborative engineering teams across the company. You'll work closely with your mentor and teammates to ship meaningful features, tools, or systems. Whether you're working on internal infrastructure or user-facing features, you'll get to learn, contribute, and grow in a supportive environment. This internship will be based out of our San Francisco or New York Hub with a January 4, 2027 start date. Engineering Interests at Figma: When you apply, you'll tell us which areas you're most interested in to help us understand which kinds of engineering work you're most excited about: - Product: Build full stack user facing features, including new collaboration tools, new product workflows, growth oriented experiments, and more - Platform/Infrastructure: Build platform level tools, including distributed systems, developer tooling, performance/scalability work, and more - Security Engineering: Build security-focused systems, product security tooling, detection, secure infrastructure, or privacy/security features - Open: I'm flexible and still exploring different types of work What you'll do at Figma: - Be fully embedded onto a Figma engineering team - Contribute to projects that directly align with team goals and impact - Collaborate with engineers, PMs, designers, and QA to break down features and plan timelines - Build, document, and maintain tests, features, or infrastructure - Share feedback and participate in peer code review - Ship your project(s) by the end of your internship! Some past intern projects: - Diagramming improvements in FigJam - Smart selection - Shared fonts We'd love to hear from you if you have: - Experience writing clean code in at least one general-purpose language (e.g. C++, JavaScript, Python, Java, etc.), with a solid grasp of core CS concepts like data structures and algorithms - Experience solving technical problems through school, work, or personal projects - Are excited to explore how systems are designed and operate, from infrastructure to UI - Strong communicator who asks great questions, collaborates well with others, and is excited to learn, get feedback, and grow as an engineer At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure This internship role is based in either Figma’s San Francisco or New York hub offices, and has the hourly base pay rate stated below. Figma also offers interns a housing stipend and travel reimbursement. Figma’s compensation and benefits are subject to change and may be modified in the future. Internship $55 - $55 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: - Holding interviews in an accessible location - Enabling closed captioning on video conferencing - Ensuring all written communication be compatible with screen readers - Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Senior Revenue Analyst
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, create, test, and ship better designs, together. From great products to long-lasting companies, we believe that nothing great is made alone—come make with us! As a Senior Revenue Analyst, you will be a critical part of the Company's deal support and month-end close processes. As a member of a small finance team, you're detail-oriented and comfortable managing your own priorities, and you meet deadlines during a high-volume monthly close cycle. This role will report to the Senior Manager of Revenue Accounting. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: - Timely and accurate execution of monthly revenue accounting close activities and deliverables (i.e. journal entries, deal review, and reporting) - Collaborate cross functionally with business partners, including Sales and Legal, during contract negotiations and provide accounting guidance in order to ensure proper revenue recognition - Review revenue contracts in detail, identifying and documenting any non-standard terms to ensure accurate revenue recognition in accordance with company policy and ASC 606 - Author, update, and maintain revenue recognition policies and accounting memos to support Figma contract structures - Develop scalable revenue accounting processes and drive automation initiatives in partnership with Finance, Legal, Sales, and Engineering - Contribute to special projects, system enhancements, UAT, and ad hoc analyses as business needs evolve We'd love to hear from you if you have: - 4+ years of combined experience in public accounting and/or corporate revenue accounting - Experience working in a high-growth SaaS technology environment - Strong, up-to-date knowledge of ASC 606, including reviewing and interpreting contracts - Excellent communication, analytical, and problem-solving skills, with strong attention to detail and accuracy - Advanced proficiency in Excel While not required, it’s an added plus if you also have: - Experience with revenue systems implementations or automation projects - Experience with an ERP system, preferably Netsuite - CPA candidate preferred At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $115,000 - $167,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: - Holding interviews in an accessible location - Enabling closed captioning on video conferencing - Ensuring all written communication be compatible with screen readers - Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Program Manager, Scale Onboarding (London, United Kingdom)
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! In this role, you'll develop and deliver a scale customer onboarding experience for a high volume of customers in our commercial segments. You'll work closely with leadership to help design what scale onboarding can look like at Figma and expand our programs to support international sales teams. You will collaborate with other members of the Customer Onboarding team to inform and evolve the processes and materials for this program. Also, you will use metrics, customer feedback and direct experience to help identify new initiatives and materials needed to better engage and support our customers. You are an excellent communicator and project manager with a passion for customers and we can't wait to meet you! This is a full time role based in London. What you'll do at Figma: - Own and manage scale customer onboarding programs supporting a high volume of commercial customers - Partner closely with sales, marketing and enablement teams to develop and evangelize the program within the Figma organization - Guide customer goals and successfully drive a high volume of customers towards onboarding closeout - Partner with Marketing, Operations and Sales to build and optimize scalable customer programs - Report on metrics and customer feedback to assess the impact of successful onboarding and to help identify new customer initiatives and product opportunities - Develop content and enablement resources for customers to use for training/education and to help accelerate product adoption - Consult on product and industry best practices to act as a trusted advisor across a high-volume book of customers, inspiring new use cases for the product We'd love to hear from you if you have: - 4+ years of relevant work experience, ideally in B2B SaaS - Experience managing customers through onboarding or implementation of technical products - Experience working with many customers at one time and demonstrated ability to drive towards successful customer outcomes through many programs - Proven time management and organization skills - Demonstrated comfort speaking to customers representing different personas across both function and seniority, as well as building and leading wide scale customer webinars, in collaboration with marketing teams While it's not required, it's an added plus if you also have: - Experience using or working with Figma, or other UX/UI experience - You embody our values and can thrive in a constantly evolving and growing environment - Proven track record of adapting to new technologies and learning quickly At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: - Holding interviews in an accessible location - Enabling closed captioning on video conferencing - Ensuring all written communication be compatible with screen readers - Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Product Designer, Design Systems
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are seeking a Product Designer to join our Design Systems (Figma Pattern Library) team, dedicated to building and evolving shared patterns and components across Figma’s expanding suite of products. This role will focus on a consistent and approachable experience for Figma’s audience, regardless of the product they are using. As Figma continues to grow, a cohesive design system that spans multiple products is critical. We are looking for a designer with experience in multi-product environments who can work collaboratively across teams to develop, refine, and implement design systems that scale. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: - Contribute to the overall strategy and decision-making regarding cross-product design systems. - Define and communicate a clear vision for shared design patterns that can be utilized across various products. - Collaborate with product management, engineering, and other design teams to ensure consistent implementation of design components. - Create, iterate, and refine design system components, including flows, prototypes, and high-fidelity visuals. - Drive the adoption and continuous improvement of the design system across the organization. We’d love to hear from you if you have: - 5+ years of experience as a Design Systems designer - Experience working independently and collaboratively to explore design solutions from concept to implementation. - Proven ability to create simple, scalable solutions for complex user experiences across multiple products. - Experience managing complex projects that involve collaboration across different teams and organizational boundaries. - Proficiency building concepts in code and using production quality concepts to communicate design decisions effectively. While it’s not required, it’s an added plus if you also have: - A passion for creating inclusive, user-friendly designs that cater to a broad audience. - Experience mentoring junior or early-career designers. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $164,000 - $294,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: - Holding interviews in an accessible location - Enabling closed captioning on video conferencing - Ensuring all written communication be compatible with screen readers - Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Manager, Solutions Consulting (Tokyo, Japan)
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma’s Solutions Consulting team is comprised of a group of talented, dynamic, creative, and technical professionals. The team sits within Sales and helps to successfully secure new customers and expand our existing customer base by demonstrating the value of the Figma platform and painting the vision of what is technically possible. We are looking for a Manager, Solutions Consulting to lead our Japan Solution Consulting team. As a cross-functional leader, you will collaborate closely with Sales, Product, Customer Experience, Partners, and Support teams to drive consultative strategies that unlock customer value and accelerate growth. With Figma rapidly innovating, this position offers the exciting challenge of scaling the Solutions Consulting function and contributing to the evolution of our enterprise go-to-market motion. What you’ll do at Figma: - Lead, hire, and motivate a diverse team of Solutions Consultants - Participate in customer and prospect meetings alongside your team - Assist in continual training and development, including mentorship, hiring, and career growth - Work cross-functionally to help define and execute our technical pre- and post-sales strategy - Build and implement programs that help scale our Solutions Consultants and drive greater impact for our customers We'd love to hear from you if you have: - 3+ years as a frontline manager leading Solutions Consultants or Sales Engineers, with direct accountability for team performance, coaching, and feedback. 8+ years of relevant customer-facing or practitioner technical experience in similar roles. - Proven ability to design and implement strategic programs that drive impact across teams, while also acting as a hands-on problem solver who coaches effectively but can also jump in as a player when needed. - Excellent verbal and written communication skills with practitioner and executive audiences, including the ability to present complex technical concepts clearly and concisely to both technical and non-technical audiences. - Demonstrated success collaborating with cross-functional partners, including Sales, Product, Customer Success, Partners, and Support. - You embody our values and can thrive in a constantly evolving and growing environment While not required, it’s an added plus if you also have: - Experience with developer personas and dev tools, with knowledge of light scripting, querying, or prototyping - Practical experience using or working with Figma - Experience leading teams across multiple time zones At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: - Holding interviews in an accessible location - Enabling closed captioning on video conferencing - Ensuring all written communication be compatible with screen readers - Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Manager, Software Engineering - Data Platform
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is a data-driven organization, and Data Platform builds the foundation that makes that possible. The platform powers everything from core business metrics and product analytics to the applied AI and experimentation systems that teams across the company rely on to build and make decisions. In this role, you'll lead engineers across Data Platform through their next phase of scale, setting technical direction, growing the team, and partnering broadly across the company. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: - Lead and grow a team of engineers building and operating Figma's data platform, owning delivery, technical direction, and team health - Set the roadmap and technical strategy for your sub area, and provide hands on technical leadership where the team needs it - Drive the reliability, scalability, and forward strategy of the platform as adoption grows across the engineering and product organization - Hire, grow, and coach engineers and tech leads, raising the bar and building a healthy, inclusive, high-performing team - Partner with Data Science, Product, Finance, and Engineering to identify the highest-leverage priorities and drive alignment - Make sound build versus buy decisions, including evaluating and managing platform vendors where it makes sense - Keep delivery predictable while balancing near-term execution with long-term platform investment We'd love to hear from you if you have: - 3+ years managing engineers, including senior ICs or tech leads, with a track record of building and scaling high-performing teams - Demonstrated experience building and scaling data platform or data infrastructure systems in a production, online environment - A strong software engineering background with senior or staff-level technical depth before moving into management, and enough current depth to set direct technical direction - Strong partnership mentality and the ability to manage multiple cross-functional stakeholder groups such as Data Science, Product, Finance, and Engineering - Ability to set technical direction, drive alignment, and prioritize clearly under ambiguity, paired with strong written communication While it's not required, it's an added plus if you also have: - Expertise in large-scale data processing systems, including batch, streaming, or applied AI and ML workloads - Familiarity with experimentation or feature flagging platforms - A track record of evaluating and managing vendor relationships - A demonstrated ability to develop tech leads and scale hiring at pace At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $258,000 - $376,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: - Holding interviews in an accessible location - Enabling closed captioning on video conferencing - Ensuring all written communication be compatible with screen readers - Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Manager, IT Operations
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is looking for a Manager, IT Operations to lead our San Francisco team. We are looking for someone with a proven record leading a technical and cross-functional team in a high-growth, evolving environment. You will drive and execute against the team's roadmap, oversee performance management and SLAs, report relevant metrics to leadership, and serve as an escalation point for the team. This is a full time hybrid role that will be held from our San Francisco Hub with at least 2 days in office per week. What you'll do at Figma: - Lead and develop IT Operations in San Francisco Hub by coaching and supporting the San Francisco IT Operations team and contractors - Roll up your sleeves on escalated issues to assist the team and create documentation, deploy new systems and processes to effectively scale - Build and maintain dashboards showing relevant helpdesk metrics (CSAT, SLAs, most common issues) to serve as a baseline for end-user support and overall IT performance. As a data-driven leader you'll use these metrics to identify root causes and create solutions - Proactively identify and address inefficiencies and bottlenecks within IT Operations (e.g. access requests, automations, lifecycle management) - Partner cross-functionally with teams across the business to understand their needs, solve problems and work towards common initiatives - Ensure the procurement of hardware and software aligns within budget and forecast costs to optimize financial planning and resource allocation - Lead and own IT projects from conceptualization to completion involving cross departmental collaboration We'd love to hear from you if you have: - 3+ years of experience leading a team of IT professionals with a wide variety of responsibilities - 5+ years of direct IT support experience - Experience working with remote teams, multiple offices, and different time zones - Ability to partner with both technical and non-technical collaborators on a global level - Advanced knowledge administering Okta, Google Workspace, Zoom, Slack, JAMF and various other SaaS tools While it’s not required, it’s an added plus if you also have: - Excellent communication and analytical skills with the ability to effectively prioritize and lead through complex situations. - Demonstrated leadership style focused on team development, accountability, and building resilient systems and processes - Experience managing vendors and contractor workforces At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $153,000 - $269,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: - Holding interviews in an accessible location - Enabling closed captioning on video conferencing - Ensuring all written communication be compatible with screen readers - Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Manager, Design - Systems & Infrastructure
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're looking for a Design Manager to lead Figma's internal Design Systems and Design Infrastructure as the company transforms and expands. This is a rare opportunity to become the steward of the system behind how Figma designs and builds Figma: the foundations, tokens and variables, component libraries, tooling, governance, and shared infrastructure that help our teams create with quality and coherence at scale. The work will shape every Figma product and, through them, the experience of millions of people. This is a senior people leadership role with meaningful scope. You'll lead designers across multiple Design work streams, set direction through a complex transformation, and partner deeply with Design, Product, and Engineering to turn strong foundations into greater quality, speed, and leverage across Figma. If you believe the best systems create coherence without limiting the autonomy teams need to do exceptional work, this is the role for you. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: - Lead and grow designers across Figma's internal Design Systems foundations, tokens and variables, component libraries, internal tooling, governance, and adoption - Set an ambitious vision and quality bar for how Figma's internal design system evolves, translating the company's transformation into coherent, durable foundations for the product suite - Partner with Design, Product, and Engineering leaders on strategy, resourcing, technical direction, adoption, and execution across a complex organization - Bring clarity and momentum to ambiguous, cross-functional work, balancing system coherence with the autonomy product teams need to solve distinct problems well - Evolve the Design Systems operating model, including governance, contribution paths, critiques and reviews, documentation, feedback loops, and adoption practices - Hire, coach, retain, and develop an exceptional team, helping designers grow their craft, judgment, and leadership across multiple workstreams - Represent the Design Systems perspective in broader organizational decisions and ensure Figma's design infrastructure evolves with its expanding product suite We'd love to hear from you if you have: - 4+ years of design management experience, including direct people leadership across multiple workstreams and a strong track record of hiring, coaching, retaining, and developing designers - Technical fluency with design foundations, tokens and variables, component libraries, internal tooling, and system architecture, plus direct experience applying or leading AI-enabled Design Systems workflows - Experience evolving an internal design system at scale, earning trust across a sizable product organization, and leading the change required to drive meaningful adoption - Deep, hands-on Figma expertise, high agency, end-to-end ownership, and a track record of creating clarity and momentum through organizational change - Experience connecting coded component systems with design libraries and design-to-code workflows While not required, it’s an added plus if you also have: - Building token pipelines and maintaining reliable synchronization between design foundations and code - Creating internal tooling and automation that improves system maintenance, contribution, and adoption - A track record of building shared platform or infrastructure services that other teams depend on - Leading large-scale system migrations or design-infrastructure transformations across a multi-product organization At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $204,000 - $348,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: - Holding interviews in an accessible location - Enabling closed captioning on video conferencing - Ensuring all written communication be compatible with screen readers - Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Executive Recruiter
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're hiring an Executive Recruiter to help shape the next generation of senior leadership at Figma. In this highly strategic role, you'll partner closely with senior leaders to define and deliver searches for some of our most critical hires across the business, spanning Director, VP, and C-suite roles. You'll serve as a trusted advisor throughout the search process - from shaping the role and talent strategy through offer and close. You'll bring a strong point of view on the executive talent market, leading talent mapping, market research, and competitive intelligence to help leaders make thoughtful hiring decisions. Along the way, you'll build trusted relationships with exceptional senior leaders and deliver a high-touch candidate experience. Given the visibility and confidential nature of these searches, you'll operate with a high degree of autonomy, judgment, and discretion. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: - Own full-cycle executive searches end-to-end, from intake and role scoping through pipeline generation, assessment, offer negotiation, and close - for Director, VP, and above roles across the entire Figma business - Serve as a strategic partner and trusted advisor to senior hiring leaders, helping shape search strategy, calibrate candidate profiles, and navigate org design and talent decisions - Lead in-depth talent mapping and market research across industries, competitors, and adjacent spaces to build a real-time understanding of the executive talent landscape - Act as a brand steward, ensuring every touchpoint—with candidates, hiring leaders, and the business—reflects Figma's values, quality, and attention to craft - Lead offer strategy and negotiation for senior candidates, balancing candidate experience with business needs - Continuously refine search and partnership approaches based on market signals, hiring outcomes, and stakeholder feedback We'd love to hear from you if you have: - 8+ years of full-cycle recruiting experience, with at least 2+ years focused on executive hiring - Experience hiring for both technical and non-technical leadership roles in house - A track record of owning searches end-to-end and closing senior leadership hires (Director, VP, C-suite) - Demonstrated ability to build trusted, consultative partnerships with senior stakeholders and influence their thinking - Strong business acumen, with a clear understanding of how leadership roles impact company strategy and the ability to speak credibly to org design and talent tradeoffs While it’s not required, it’s an added plus if you also have: - Experience in product-driven or design-led technology companies At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $140,000 - $210,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: - Holding interviews in an accessible location - Enabling closed captioning on video conferencing - Ensuring all written communication be compatible with screen readers - Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Executive Assistant, Chief People Officer
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're looking for an Executive Assistant to support Figma's Chief People Officer and VP, Talent to strategically manage the day-to-day administrative and operational needs of the People organization, while also contributing significantly to projects and initiatives that help drive the company's priorities. You'll be responsible for keeping the leaders and teams organized, aligned, and helping them maintain focus while scaling for growth and delivering an exceptional internal and external experience. This role will strategically manage day-to-day administrative and operational needs, infuse Figma's culture and values in the work to create a meaningful Figmate experience, and cross-functionally collaborate with the broader People Org and stakeholders across Figma. We are looking for an experienced Executive Assistant who has supported at a VP or C-Suite level before. Experience with People or Talent Teams is a bonus. This is a full-time role based out of our SF Hub. What you'll do at Figma: - Support your Executives with calendar, travel, meetings, agendas, preparation, tasks, notes, emails - Serve as a strategic thought and execution partner to your Executives and their leadership teams, with a focus on team cohesion, operations, and planning - Identify areas to optimize the Executives' time and make recommendations regarding time management, prioritization, and business needs - Partner cross-functionally with the People Team and other internal teams to ensure alignment on projects, company milestones, and internal events, including ad hoc project management as needed - Act as a delegate for your Executives by signing off on expenses, approving POs, and managing other tooling as needed, with careful attention to internal policy - Find opportunities for process optimization across team and company workflows - Prepare and/or build content, presentations, and key documents for your leaders We'd love to hear from you if you have: - 7+ years of experience in a senior administrative support role - Experience working in a fast-paced environment with the ability to adapt quickly to changing demands - Outstanding communication skills and the ability to connect with a broad spectrum of stakeholders internally and externally, both in person and online - Ability to shift gears and prioritize based on volume and urgency, while anticipating needs and connecting dots across competing demands - Proven track record of maintaining confidentiality and sound judgment in sensitive situations While it's not required, it's an added plus if you also have: - Experience with our product suite - Supported teams of 100+ people (bonus points for complex global teams) - Previous experience supporting People or Recruiting teams At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $153,000 - $269,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: - Holding interviews in an accessible location - Enabling closed captioning on video conferencing - Ensuring all written communication be compatible with screen readers - Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Events Manager - Figma Weave (New York, United States)
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're building the next chapter of AI-native craft and creativity - where craft and technology meet. Our unified platform bridges the gap between AI capabilities and human creativity, and lets professional creatives and designers harness the power of the world’s leading AI models without losing precision, expression, or soul. Together, we’re building tools that help people move faster without sacrificing quality, precision, or craft — a platform where AI supports creativity instead of flattening it. Figma Weave is building the next chapter of AI-native craft and creativity. Our platform bridges AI capability and human creative judgment, giving professional creatives and enterprise teams the ability to build, direct, and scale creative workflows without losing precision or control. We're hiring an Events Manager to build Figma Weave's real-world presence — from major industry conferences to our own standalone events — and turn that presence into both brand awareness and enterprise pipeline. This is a strategic and hands-on role. You'll decide which events we show up at and why, own the content and brand experience at major conferences, run our own events end to end, and work closely with sales and with Figma's broader marketing organization to make sure every event earns its place on the calendar. This is a full time role based out of our New York hub. What you’ll do at Figma Weave: - Own event strategy: which events we show up at, why, and how each ties back to either brand awareness or enterprise pipeline - At major industry conferences, own content, branding, speaking sessions, and awareness goals, partnering with Figma's central demand-gen team on lead gen, sales enablement, and booth execution - Own Weave's standalone events end to end — third-party conference presence built specifically for Weave, and executive programs — coordinating with Figma's broader field marketing and regional teams - Build and manage the events budget, accountable for both awareness and pipeline outcomes - Work directly with sales to tie event activity to lead generation and pipeline goals - Manage agencies and vendors — you own the brief and the outcome, not the physical build - Represent Weave in front of VP+ stakeholders at events and executive programs - Track and report on event performance, from reach and awareness to pipeline contribution We'd love to hear from you if you have: - Experience running enterprise or industry events, from strategy through execution - Comfort working alongside sales on a pipeline-driven motion — you speak the language sales and sales enablement use - Experience managing agencies and service providers to deliver on a brief, without doing the physical production yourself - Confidence engaging directly with senior (VP+) stakeholders, internally and externally - The ability to work inside a larger partner ecosystem — coordinating with internal teams and external vendors rather than building everything independently While it’s not required, it’s an added plus if you also have: - Experience in creative tech, design platforms, or AI tools - Experience building brand awareness campaigns alongside a pipeline-focused events motion At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $115,000 - $269,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: - Holding interviews in an accessible location - Enabling closed captioning on video conferencing - Ensuring all written communication be compatible with screen readers - Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Director, Enterprise Sales (London, United Kingdom)
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is looking for a Director, Enterprise Sales (2nd line leader) to shape our sales strategy and collaborate with teams across the company. You aren’t the typical sales leader, and we aren’t the typical design tool company. At Figma we think creatively, lift constraints that block our imagination everyday, and we expect you to do the same. With this role you’ll get in at the ground floor in a fast growing sales org. You’ll collaborate with our existing customer base and potential customers in driving meaningful relationships that make valuable contributions to the customer experience and revenue to our bottom line. Our next team member will have an agile, dynamic mentality, be comfortable embracing change, a true team-player, and love working with our growing footprint of Fortune 1000 customers. You won’t be alone! Figma has an incredible team and you’ll work closely with other groups including Support, Design, Engineering, Product Marketing, Customer Success, and Community. As a Director, Enterprise Sales, you will lead a team of Account Executives responsible for the engagement, expansion and retention of our rapidly growing customer base. You will report to the VP of Northern EMEA. This is a full time role that can be held from our London hub. What you'll do at Figma: - Evaluate and implement playbooks, and systems needed to support a high-growth team - Test and refine growth and acquisition strategies through data, segment-specific value drivers, and compelling stories - Develop strong internal partnerships and collaborate cross functionally to increase revenue opportunities to improve deal progressions - Build, develop, and inspire a team of high-performing Account Executives and leaders by creating scalable, data driven processes that drive team and company goals - Be accountable for selling to existing customers and net new customers - Interview, hire, and train new team members as we scale the business and company We’d love to hear from you if you have: - 10+ years of experience in sales and 5+ years of experience developing teams - Prior experience leading both managers and Enterprise Account Executives - Proven experience leading and building successful, collaborative, and hard-working sales teams - A proven track record of leading Sales teams to consistently meet and exceed goals - Understanding of our technical and competitive landscape While it’s not required, it’s an added plus if you also have: - 1+ years of experience in second line leadership within a B2B SaaS company - Experience using or working with Figma, or other UX/UI experience - Ability to thrive in a constantly changing and evolving environment - Experience with Command of the Message or MEDDIC sales methodology At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: - Holding interviews in an accessible location - Enabling closed captioning on video conferencing - Ensuring all written communication be compatible with screen readers - Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Customer Enablement Manager (London, United Kingdom)
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Customer Enablement Manager, you'll work directly with some of our largest customers to help them get the most value from the Figma platform. You'll design and deliver tailored enablement strategies that drive product adoption, help uncover new use cases, and support long-term success. In this highly collaborative role, you'll partner with various internal teams such as Account Executives, Onboarding Managers, Technical Account Managers, and Industry Advocates to deliver a seamless and impactful customer experience. Your ability to build strong relationships, connect the dots between product features and customer goals, and communicate with clarity will make you a trusted advisor and strategic partner. If you're passionate about helping customers thrive, enjoy solving complex problems, and love working at the intersection of product and customer success, we'd love to meet you. This is a full time role that can be held from our London hub. What you'll do at Figma: - Manage the adoption journey for a portfolio of large, strategic customers - Understand customer goals and success metrics, and use product data to inform proactive engagement strategies that lead to measurable value delivery - Document proactive engagement strategies as part of high quality, bespoke enablement plans - Share best practices, use cases, and product expertise to help teams unlock the full value of Figma - Build trusted relationships with stakeholders across roles and departments - from individual contributors to senior leaders - Collaborate with Account Executives on account reviews, expansion opportunities, and renewal risk mitigation - Deliver live and scalable training sessions customized to customer maturity and needs - Partner cross-functionally with Onboarding Managers, Technical Account Managers, Solutions Consultants, and Industry Advocates to ensure customer success We'd love to hear from you if you have: - 4+ years of experience in Technical Account Management, Technical Customer Success, Customer Success, Customer Enablement, Account Management or a relevant customer-facing role in SaaS - Excellent communication skills, with the ability to connect with a wide range of customer personas - Strong product knowledge and a customer-first, consultative approach to solving challenges and driving adoption - A track record of driving impactful outcomes, adapting to evolving customer needs, and collaborating effectively with cross-functional teams While it's not required, it's an added plus if you also have: - Experience using Figma or working with design and collaboration tools - Background in UX/UI, Design Ops, or Frontend Development - Proficiency in additional languages such as French, Spanish, German At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: - Holding interviews in an accessible location - Enabling closed captioning on video conferencing - Ensuring all written communication be compatible with screen readers - Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Customer Enablement Manager (Berlin, Germany)
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Customer Enablement Manager, you'll work directly with some of our largest customers to help them get the most value from the Figma platform. You'll design and deliver tailored enablement strategies that drive product adoption, help uncover new use cases, and support long-term success. In this highly collaborative role, you'll partner with various internal teams such as Account Executives, Onboarding Managers, Technical Account Managers, and Industry Advocates to deliver a seamless and impactful customer experience. Your ability to build strong relationships, connect the dots between product features and customer goals, and communicate with clarity will make you a trusted advisor and strategic partner. If you're passionate about helping customers thrive, enjoy solving complex problems, and love working at the intersection of product and customer success, we'd love to meet you. This is a full time role that can be held from our Berlin hub or remote. What you'll do at Figma: - Manage the adoption journey for a portfolio of large, strategic customers - Understand customer goals and success metrics, and use product data to inform proactive engagement strategies that lead to measurable value delivery - Document proactive engagement strategies as part of high quality, bespoke enablement plans - Share best practices, use cases, and product expertise to help teams unlock the full value of Figma - Build trusted relationships with stakeholders across roles and departments - from individual contributors to senior leaders - Collaborate with Account Executives on account reviews, expansion opportunities, and renewal risk mitigation - Deliver live and scalable training sessions customized to customer maturity and needs - Partner cross-functionally with Onboarding Managers, Technical Account Managers, Solutions Consultants, and Industry Advocates to ensure customer success We'd love to hear from you if you have: - 4+ years of experience in Technical Account Management, Technical Customer Success, Customer Success, Customer Enablement, Account Management or a relevant customer-facing role in SaaS - Excellent communication skills, with the ability to connect with a wide range of customer personas - Strong product knowledge and a customer-first, consultative approach to solving challenges and driving adoption - A track record of driving impactful outcomes, adapting to evolving customer needs, and collaborating effectively with cross-functional teams - German native or bilingual proficiency While it's not required, it's an added plus if you also have: - Experience using Figma or working with design and collaboration tools - Background in UX/UI, Design Ops, or Frontend Development At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: - Holding interviews in an accessible location - Enabling closed captioning on video conferencing - Ensuring all written communication be compatible with screen readers - Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Community Support Specialist (Tokyo, Japan)
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a member of our Customer Operations & Support Team, you’ll be the voice of Figma as you help ensure our community has an exceptional experience across our different public platforms and touch-points (community forum, social, etc.) You’ll be engaging with our customers both directly and publicly, which will require critical thinking, an investigative mentality, and outstanding communication skills. We’re looking for a great teammate based in Japan who can cover weekdays and is technically inclined, eager to learn about design tools and community, and comfortable working in a startup-like environment where there are a lot of hats to wear. What you’ll do at Figma: - Monitor our community and social platforms (community forum, X, Reddit etc.) and handle escalations - Provide outstanding technical support for new and experienced Figma users on community and social platforms - Help moderate and organize our community forum, making sure it stays a healthy and safe space for our global community - Improve engagement and create a seamless one-to-many support experience - Collaborate with our design and engineering teams to investigate and resolve complex issues - Work with our Technical Quality Support team to report and escalate technical issues with the appropriate teams - Collect and consolidate customer feedback into meaningful recommendations for our product and research teams - Close the feedback loop with users when bugs are resolved and feature requests are implemented We'd love to hear from you if you have: - 2+ years’ experience working in a support or community environment for a technical SaaS product - Good technical capability and written communication skills, with the ability to turn complex ideas into easily understood concepts - A willingness to listen to customer feedback and respond effectively in a public forum or directly with the user - An agile and adaptive attitude, and thrive in the constantly evolving growth and excitement of startup culture - A fluency in English and Japanese, written and spoken At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: - Holding interviews in an accessible location - Enabling closed captioning on video conferencing - Ensuring all written communication be compatible with screen readers - Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Business Operations
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The Business Operations team is focused on solving some of Figma's most challenging business issues. We are a small team that works collaboratively across Engineering, Product, Go-to-Market, and Operations teams on a variety of strategic initiatives with a direct and quantifiable impact on our business. You will be asked to tackle a variety of unstructured problems, dissect them, synthesize a set of actionable insights and partner in the execution & implementation of the solution. The role requires someone who is highly analytical and strategic, a great communicator, approaches problems in a structured manner, and is comfortable with ambiguity. You'll get substantial senior leadership exposure, focus on the highest-priority business issues and be plugged into every facet of the business. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: - Identify, evaluate and prioritize new product initiatives, go-to-market strategies and operational projects, with an eye toward long term value creation - Partner with key stakeholders across product, marketing, people, sales, and customer experience to understand, scope and implement operational improvements or perform analysis to inform strategic decision-making - Drive execution of approved recommendations, partnering with cross-functional teams to deliver measurable results - Develop executive-ready analyses, business cases, and recommendations by synthesizing quantitative data, customer insights, and market trends to influence strategic decision-making - Establish success metrics and monitor key business performance indicators, using data to evaluate initiative impact, identify opportunities for optimization, and inform future investment decisions We'd love to hear from you if you have: - 6+ years of relevant experience in investment banking, management consulting, private equity, corporate planning, business finance, analytics, or related fields - Demonstrated ability to distill complex issues into structured frameworks and develop concrete action plans - Strong analytical expertise, and extensive experience building integrated models from scratch - Experience building relationships and communicating with stakeholders across all levels and functions - Track record of building processes from scratch & methodically resolving potential road-blocks While it's not required, it's an added plus if you also have: - Experience at a high growth B2B SaaS company - Experience partnering with Product & GTM teams - Experience with SQL At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $140,000 - $245,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: - Holding interviews in an accessible location - Enabling closed captioning on video conferencing - Ensuring all written communication be compatible with screen readers - Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Brand Designer, Product Launches
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're looking for a Brand Designer who can establish a clear visual direction for product storytelling and drive it through to execution: someone with a narrative mindset expressed visually, who can turn complex product strategy and feature detail into a story people actually feel for major product launches. You'll partner closely with product marketing, strategists, copywriters, designers, product designers, and motion designers to create storyboards, styleframes, and visual directions that translate product strategy and features into captivating stories across launches and key product moments. This role is ideal for a designer who thinks in stories, loves the intersection of design and motion, and wants to shape how Figma's product shows up in the world, with clarity, emotion, and craft. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: - Turn product strategy, market context, and feature complexity into storyboards and styleframes that carry the launch story - Partner with copywriters, designers, motion designers, strategists, and producers to build narrative-driven assets across launches - Help evolve Figma's visual storytelling system and apply it consistently - Own visual direction on launch storytelling projects from early concepting to final delivery - Push new visual formats and directions; don't just execute the existing playbook We'd love to hear from you if you have: - A portfolio that shows strong visual point-of-view carried through to finished execution, across mediums, with examples of styleframes, storyboards, and concepting; spec work with fake brands or products is welcome - A background distilling a business or strategy brief down to a single compelling idea, and driving that idea forward into execution - Experience collaborating with motion designers, production teams, product marketing teams, and product design teams - A strong sense of composition, color, and pacing, especially in motion contexts, used in service of clarity, not abstraction - Proficiency in Figma (After Effects a plus, but not required) While it's not required, it's an added plus if you also have: - Ability to create basic animations or motion tests independently - Interest in researching and experimenting with new tools, workflows, and technologies - Experience working on product launch films, explainer videos, or product walkthroughs - Ability to translate strategic complexity and feature detail into a story worth telling - A genuine understanding of and connection to Figma's values and mission — someone who is curious about the product and passionate about understanding it - Comfortable setting visual direction and seeing it through, driving the work autonomously when needed At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $127,000 - $269,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: - Holding interviews in an accessible location - Enabling closed captioning on video conferencing - Ensuring all written communication be compatible with screen readers - Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
AV Production Specialist
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As an AV Production Specialist, you will be a critical part of supporting the technical aspects of Figma's internal events. As a member of the broader IT Team, the ideal candidate is an excellent communicator, customer service oriented, highly organized, and can adapt quickly when event schedules or technical needs change on short notice. This role will report directly to the AV Manager. This is a full time role based in our SF Hub. What you'll do at Figma: - Coordinate and operate Figma's internal events, including setup, technical checks, and live event support - Manage and operate PTZ cameras, microphones, and other AV equipment during live and hybrid events to ensure high production quality - Provide real-time technical support to presenters, attendees, and stakeholders during events, with a focus on customer service and professionalism - Coordinate with internal stakeholders and our SF Hub Workplace team on event needs during weekly meetings - Maintain Event SLO's with AV Manager and collaborate on documentation - Troubleshoot issues as they arise in our All Hands space and conference rooms - Perform routine conference room sweeps to ensure readiness, cleanliness, and functionality of AV systems - Assist in provisioning and configuring new hardware (cameras, microphones, conferencing devices) for office builds and upgrades - Maintain an organized inventory of AV equipment and recommend improvements to workflows, documentation, and processes We'd love to hear from you if you have: - 2+ years of experience in AV as it relates to live event production - Strong troubleshooting skills with the ability to stay calm and solution-oriented during live events - Excellent customer service and communication skills, with a collaborative mindset and attention to detail - Experience with event technologies like Zoom Webinar/Meeting, PTZ cameras, video switching systems, and audio mixing While it's not required, it's an added plus if you also have: - Familiarity with conference room systems (e.g. Logitech, Neat) and routine maintenance tasks such as firmware updates - Experience or certifications with Q-Sys and Dante At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $115,000 - $221,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: - Holding interviews in an accessible location - Enabling closed captioning on video conferencing - Ensuring all written communication be compatible with screen readers - Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Account Executive, Federal - Civilian
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for an Account Executive, Federal - Civilian who will play a critical role in growing Figma's business across the U.S. Federal Government. You will own and develop strategic relationships across Federal Civilian agencies, helping customers understand how Figma's product suite can support their mission, modernize how teams work together, and drive transformation at scale. You will be responsible for developing and executing strategic account plans, building relationships with senior decision-makers and mission owners, navigating complex federal acquisition processes, and creating opportunities for enterprise-wide adoption. This is an opportunity to help shape Figma's Federal Civilian business while accelerating your career, learning from leading sellers in the industry, and building an incredible network of cross-functional partners at Figma. This role is available remotely in the Washington, DC Metro Area. What you'll do at Figma: - Own and execute a territory strategy across a portfolio of strategic Federal Civilian agencies, building pipeline and consistently meeting or exceeding quarterly and annual revenue targets - Develop and strengthen relationships across mission owners, program offices, contracting officers, IO/OCIO organizations, acquisition teams, and executive leadership at Federal Civilian agencies to identify paths to broader agency-wide deployment - Apply effective discovery and value-selling techniques to understand agency missions, strategic priorities, and business challenges and connect them to measurable outcomes with Figma - Build and execute account plans that map agency priorities, stakeholders, programs, funding sources, acquisition paths, partners, and opportunities for long-term growth - Build executive sponsorship and navigate complex, multi-stakeholder sales cycles by effectively multi-threading across technical, business, acquisition, and executive audiences - Engage customers early in their planning and acquisition processes to understand and share requirements, influence acquisition strategies, and position Figma for long-term success - Develop account-specific strategies around GWACs, IDIQs, BPAs, task orders, and other relevant federal contracting vehicles to advance complex opportunities - Co-create with cross-functional teams and the federal partner ecosystem to position Figma, progress complex opportunities, protect and expand existing business, and ensure long-term customer success We’d love to hear from you if you have: - 7+ years of enterprise software or SaaS sales experience, with significant experience selling into Federal Civilian agencies and a strong track record of meeting or exceeding revenue targets - Experience owning strategic Enterprise accounts (5,000+ FTEs), consistently generating net-new pipeline, and closing complex, multi-stakeholder sales cycles of six months or longer - Deep understanding of Federal Civilian agency missions, organizational structures, technology priorities, and buying processes - Experience navigating complex federal procurement and acquisition processes, with an understanding of agency budget cycles, appropriations, program funding, procurement timelines, and federal fiscal year dynamics - Demonstrated ability to build executive relationships, navigate complex organizational structures, and apply a disciplined, value-based sales methodology that connects technology solutions to customer mission and business outcomes While it’s not required, it’s an added plus if you also have: - Experience selling enterprise technology solutions to technical audiences, including Engineering, Product, Design, IT, or digital transformation teams - Existing relationships across Federal Civilian agencies and familiarity with federal technology modernization, digital services, or collaboration initiatives - Formal training or certification in enterprise sales methodologies focused on deal qualification, discovery, and value selling At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $165,000 - $190,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: - Holding interviews in an accessible location - Enabling closed captioning on video conferencing - Ensuring all written communication be compatible with screen readers - Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Manager, HRIS
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're looking for a collaborative and strategic Manager, HRIS to lead our Workday platform and a team of HRIS Specialists. In this role, you'll help shape how we leverage people technology by building scalable solutions, developing a high-performing team, and ensuring Workday continues to be a strong foundation for our people processes. You'll balance day-to-day operational excellence with longer-term improvements that help our systems and processes grow with the business. Success in this role requires deep Workday expertise, experience managing delivery across internal teams and external implementation partners, and the ability to establish effective processes for project intake, prioritization, sprint planning, and resource management. We're looking for a leader who understands how Workday connects to the broader People Technology ecosystem and is excited to evolve our systems, processes, and team as our organization grows. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: - Lead, coach, and develop a team of HRIS Specialists by building technical depth through cross-training, documentation, and shared ownership across Workday functional areas - Evolve the team's operating model, including project intake, prioritization, sprint planning, capacity planning, and release management - Manage work across internal HRIS team members and external implementation partners, balancing quality, speed, and cost - Provide governance and technical oversight for Workday configuration, while contributing hands-on configuration for complex, high-impact, or business-critical initiatives - Partner closely with People, Payroll, IT, Finance, and other cross-functional teams to understand business needs and deliver integrated solutions - Identify opportunities to improve processes, automate manual work, and increase operational efficiency across the systems ecosystem - Evaluate emerging technologies and features, including AI-enabled capabilities, and recommend solutions that enhance the employee and people team experience - Contribute to the evolution of our broader technology ecosystem by ensuring Workday integrates effectively with the systems that support our Figmates We'd love to hear from you if you have: - 8+ years in HRIS or People Technology, with deep expertise in Workday configuration across HCM, Advanced Compensation, Benefits, Payroll, Absence, and Integrations - Proven success leading and developing high-performing HRIS or People Technology teams - Demonstrated ownership of Workday delivery, including configuration governance, project intake, prioritization, sprint planning, and release management within a SOX-compliant environment - Strong track record of managing work across internal teams and external implementation partners to deliver scalable, high-quality solutions - Deep understanding of the broader People Technology ecosystem and how Workday integrates with enterprise systems, coupled with curiosity about emerging technologies and AI At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $169,000 - $296,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: - Holding interviews in an accessible location - Enabling closed captioning on video conferencing - Ensuring all written communication be compatible with screen readers - Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Director, Data Science
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The AI Product's Data Science org is at the center of the next generation of products at Figma, spanning Make, Figma Agent, Design Systems, and other areas. Data is critical to setting strategy and measurement across these areas. This org engages closely with AI Research and is a driving force behind our evals work and the future of product measurement at scale. With a charge to uplevel Figma’s use of data, the team works alongside other Data Scientists and Engineering to identify ways to implement and democratize new statistical methods, build data frameworks, and incorporate data within Figma’s product development process. This team contributes to the company’s goals by collaborating closely with product managers, engineers, and our finance team to uncover new opportunities, identify inefficiencies and recommend improvements through data-driven insights. As Director, you will lead a team of data scientists and managers, setting the vision for how data shapes strategy across Figma's AI products. You'll work closely with Product, Engineering, Design, and Research leadership to embed data-driven thinking and modern AI-product measurement into how we build. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: - Lead, support, and grow a team of data scientists and data science managers with varied strengths and expertise focused on product strategy, internal tooling, and Impact measurement - Champion data quality, accessibility, and the democratization of data across the company - Establish trust within and across teams by creating accountability and a positive work environment in partnership with other leaders in the organization - Partner with Product, Engineering, Design, Research, Sales, Marketing, or Finance to drive impact - Shape how we measure AI products: evals, quality, and experimentation for LLM-powered assistants and agents in partnership with AI Research We'd love to hear from you if you have: - 8+ years of experience managing and leading high output Data Science teams, with at least 2 years managing other managers - 7+ years of experience working in AI, Data Science, or a related field - Proven experience building or measuring AI products, ideally LLM-powered assistants, agents, chatbots, or copilots - Demonstrated expertise in statistical methods, experimentation, and/or forecasting, with the technical curiosity to learn and grow alongside your team - Ability to scale teams in high-growth environments, with a desire to build an inclusive and diverse culture While not required, it’s an added plus if you also have: - Experience owning 0 to 1 product areas At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $290,000 - $376,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: - Holding interviews in an accessible location - Enabling closed captioning on video conferencing - Ensuring all written communication be compatible with screen readers - Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Product Designer, CMS
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're looking for product designers who are excited to shape how teams build together. At Figma, design isn't just how something looks—it's how it works, how it feels, and how it scales. Our designers are systems thinkers, prototypers, storytellers, and craftspeople who care deeply about quality and collaboration. In this role, you'll turn ambiguity into clarity, push the product forward with engineers, PMs, and researchers, and help us invent new ways for people to design and build products together. With an eye for simplicity and craft, curiosity for complex systems, and an appetite for technical challenges, you can help define the future of how software is made. This is a unique opportunity for a designer who loves both craft and technical depth. You'll prototype, build, and ship alongside engineers while helping define foundational experiences that support millions of creators across Figma. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: - Design and ship end-to-end experiences that help organize, manage, and deliver content across Figma's products, as part of the Content Management Systems team - Partner closely with engineering to shape platform capabilities and technical infrastructure that support CMS and open-source initiatives - Translate technically complex systems into intuitive, elegant user experiences - Prototype early and often to explore ideas, validate concepts, and communicate nuanced interaction and technical decisions - Contribute to product strategy and long-term vision by bringing together customer insights, product thinking, and technical understanding - Collaborate closely with product managers, engineers, researchers, and designers throughout the product development process - Help raise the quality bar across the organization through thoughtful feedback, design critiques, and mentorship We'd love to hear from you if you have: - 4+ years of experience designing UX and UI for a software product of similar scale and complexity - Exceptional product design craft with strong visual and interaction skills, especially in complex software where systems thinking matters as much as any individual screen — with a proven ability to simplify technically complex systems into intuitive, thoughtful user experiences - Code is part of your design process, not something you wait to hand off. You build working prototypes to explore interaction ideas, understand technical possibilities, and communicate a direction - Demonstrated ability to move fast, forming a point of view, testing it, and adjusting course without waiting for complete information - Ability to define a clear product and design vision in ambiguous spaces, using customer insights, qualitative research, and product data to guide decisions - Track record of independently driving design from discovery through launch, balancing user needs, technical constraints, and business goals - Naturally curious about how software is built, with strong cross-functional partnerships across design, engineering, product management, and research — raising the quality of work through thoughtful collaboration, feedback, and a deep care for the workflows of designers, developers, and other creative makers While it’s not required, it’s an added plus if you also have: - Experience building and shipping software through coding, AI-assisted development, or other technical approaches - Background designing content management systems, asset management platforms, or foundational platform products - Familiarity designing developer tools, APIs, SDKs, or other highly technical product experiences - Contributions to or designing for open-source software At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $169,000 - $303,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: - Holding interviews in an accessible location - Enabling closed captioning on video conferencing - Ensuring all written communication be compatible with screen readers - Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Corporate Counsel
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As Corporate Counsel you will help develop our corporate and securities legal strategy, ensuring our legal approach scales with the company's growth. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: - Support the preparation, review, and filing of Figma's SEC reports and other corporate regulatory filings, including quarterly reports, the annual proxy statement, Section 16 filings, and beneficial ownership reports - Support review of public-facing corporate communications, including earnings materials and investor presentations - Assist with corporate governance matters, including preparing Board and Committee materials and maintaining and operationalizing public-company policies - Provide support on equity matters, including 10b5-1 plans and Figma's trading policy - Build and maintain processes using AI and other tools, such as playbooks, templates, metrics, self-serve tools, and automations, to help improve legal workflows and scale the legal function - Partner with and provide practical legal advice to other critical stakeholders across accounting, equity, finance, people, and communications - Provide legal support for transactional and general corporate matters, including financings, strategic transactions, and corporate initiatives as they arise We'd love to hear from you if you have: - 4+ years of legal experience at a top tier law firm and in-house legal department; you should have a J.D. and be a current member in good standing of at least one U.S. state bar - Deep knowledge of corporate and securities laws and SEC reporting requirements - Excellent interpersonal skills and business judgment, with the ability to distill complex issues and communicate them clearly to stakeholders - Proactive and adaptable, with the ability to prioritize across multiple projects and recalibrate advice in response to shifting priorities, legal developments, and risk tolerance - You don't need to be an expert in everything, but you should have a strong self-awareness around what you know and what you don't know, and a s
Customer Enablement Manager
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them get the most value from the Figma platform. You'll design and deliver tailored enablement strategies that drive product adoption, help uncover new use cases, and support long-term success. In this highly collaborative role, you’ll partner with various internal teams, such as Account Executives, Onboarding Managers, Technical Account Managers, and Industry Advocates, to deliver a seamless and impactful customer experience and create thoughtful, engaging experiences for our customers. Your ability to build strong relationships, connect the dots between product features and customer goals, and communicate with clarity will make you a trusted advisor and strategic partner. If you’re passionate about helping customers thrive, enjoy solving complex problems, and love working at the intersection of product and customer success, we’d love to meet you. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: - Manage the adoption journey for a portfolio of large, strategic customers - Understand customer goals and success metrics, and use product data to inform proactive engagement strategies that lead to measurable value delivery - Document proactive engagement strategies as part of high quality, bespoke enablement plans - Share best practices, use cases, and product expertise to help teams unlock the full value of Figma - Build trusted relationships with stakeholders across roles and departments—from individual contributors to senior leaders - Identify and empower internal champions who can advocate for Figma within their organizations - Collaborate with Account Executives on account reviews, expansion opportunities, and renewal risk migration - Deliver live and scalable training sessions customized to customer maturity and needs - Partner cross-functionally with Onboarding Managers, Technical Account Managers, Solutions Consultants, and Industry Advocates to ensure customer success We'd love to hear from you if you have: - 4+ years of experience in Technical Account Management, Technical Customer Success, Customer Success, Customer Enablement, Account Management or a relevant customer-facing role in SaaS - Excellent communication skills, with the ability to connect with a wide range of customer personas - Strong product knowledge and a customer-first, consultative approach to solving challenges and driving adoption - A track record of driving impactful outcomes, adapting to evolving customer needs, and collaborating effectively with cross-functional teams While not required, it’s an added plus if you also have: - Experience using Figma or working with design and collaboration tools - Background in UX/UI, Design Ops, or Frontend Development <div class="section page-cente
Enterprise Support Specialist, Korean Speaking (Singapore)
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As an Enterprise Specialist on the Product Support team, you’ll partner closely with the Enterprise Support Manager to deliver and continuously improve our Enterprise Support experience. This team is responsible for supporting Figma’s most strategic customers, ensuring high-quality, reliable, and efficient support across complex use cases. You’ll play a key role in building trust with customers and collaborating with internal partners such as Sales, Product, and Engineering. We're looking for a technical support expert experienced in working with Enterprise-level customers with the ability to understand and support their unique needs. You will diagnose issues, determine solutions, and anticipate customer impact, serving as a customer advocate while working cross-functionally to deliver an exceptional experience. This role will be based out of our Singapore Hub. What you’ll do at Figma: - Develop expertise in Figma's products and the journey of our customers, from Product Designers to Account Administrators, to accurately diagnose sophisticated inquiries - Interact with Figma customers daily via email, taking ownership of cases from start to resolution - Partner closely with Sales teams to guide large-scale organizations through complex workspace configurations, acting quickly to address technical issues and ensuring successful account setup - Operate as the voice of the customer, capturing both product and process gaps in the experience and presenting data-backed cases for new feature development and process automation - Act as the designated point of contact for high-risk escalations and issues, proactively engaging the appropriate partners and owning communication through to resolution - Identify trends and communicate insights to our Product and Engineering teams to advocate for bug fixes, process improvements, and feature enhancements - Engage in pilot programs and experimentation to identify efficient approaches for delivering fast and personalized interactions to meet performance expectations and customer commitments - Recommend foundational tooling and processes in partnership with our Product Support Operations teams to ensure we are set up to scale We'd love to hear from you if you have: - 3+ years of experience working in a Support environment for a technical SaaS product, ideally supporting Enterprise customers - Experience troubleshooting SAML/SSO and SCIM configurations for large-scale organizations - Experience working with system administration for large end-user communities or guiding customers through complex implementations - Experience evaluating the business impact of technical issues to drive cross-functional alignment, prioritization, and timely resolutions - Fluency in Korean and English, with the ability to support Korean-speaking customers and stakeholders While it’s not required, it’s an added plus if you also have: - Experience using tools such as Adobe XD, Sketch, and/or Framer, with a
Designer Advocate (London, United Kingdom)
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Our Advocacy team drives this mission - building impactful content, high-value interactions, and a strong user voice. We're looking for a Designer Advocate to partner closely with our Marketing, Sales, and Product teams. You'll bring deep design expertise, strong product intuition, and a genuine love for the design community into our go-to-market strategies, while championing our users' voices internally to help shape our product evolution. This is a full time hybrid role based out of our London hub. What you'll do at Figma: - Empower users at scale: Collaborate closely with Sales and Customer Experience teams to help customers unlock the full potential of Figma across real product workflows - Create compelling content: Develop written, visual, and video resources that reflect how modern teams actually design and build, from early exploration to production-ready systems - Inspire community connections: Foster meaningful relationships within the Figma community, identify collaboration opportunities, and nurture user-driven initiatives - Speak and engage at events: Regularly present at industry meetups, conferences, and community events, sharing practical insights from real-world design work - Champion user voices: Stay attuned to community feedback, sentiment, and emerging design trends—advocating internally to inform product decisions and improvements We'd love to hear from you if you have: - Deep, hands-on Figma expertise and an entrepreneurial drive, with experience integrating Figma within real product teams and a track record of taking ideas from early exploration to impactful, polished outcomes - A thorough understanding of modern product design workflows and development environments, with experience building, managing, and using design systems, tokens, and AI-assisted design or prototyping, while collaborating closely with engineers and other cross-functional partners - Clear and compelling communication skills, especi
Workforce Management Analyst
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a member of our Product Support team, the Workforce Management Analyst will help keep our support operations running day to day. Reporting to our Insights & WFM Manager, you'll own our workforce capacity models, field ad-hoc planning requests across our BPO partner and internal FTE teams, and surface data-driven recommendations that keep vendor performance and customer experience on track. This is a hands-on, SQL-forward role - you'll build your own reports, run your own queries, and translate the numbers into clear action for Product Support leadership. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: - Maintain and run our workforce capacity models day to day, keeping them accurate and ready for both routine and ad-hoc capacity planning requests across BPO and FTE teams - Build and run your own reports and SQL queries to analyze support volume trends, agent productivity, and vendor performance—surfacing clear, data-informed recommendations with minimal oversight - Support the operational management of our BPO partner relationship, including tracking performance metrics, helping run regular business reviews, and prepping the supporting materials and analysis - Partner with Product Support leadership on short-term capacity needs, including building addenda for events like new product launches and modeling tradeoffs between FTE headcount and BPO scope - Help diagnose inefficiencies and improve attainment on key metrics such as SLA and AHT across internal and external support teams - Help extend operational workforce management practices to additional teams within Product Support We'd love to hear from you if you have: - 2+ years of experience in workforce management, vendor management, capacity planning, or related operations roles, ideally within customer support organizations. - Strong understanding of customer support operations, including workforce capacity planning, forecasting, and operational
Executive Assistant, Design
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As an Executive Assistant in Design, you’ll be responsible for keeping VPs and their pillars organized as we scale for growth. In this role, you'll work directly with your leaders to manage day-to-day administrative and operational needs, partner closely with their leadership teams, and collaborate cross-functionally within the broader Tech Org. As a strategic partner with an eye for identifying gaps, you will drive processes, rhythms, and operate as a trusted partner across various stakeholders to drive outcomes. Our Design team is growing quickly, which provides an opportunity to have a tremendous impact on the success of our product and Figma as a whole. This is a full-time role that can be held from one of our US hubs (SF or NYC) or remotely in the United States. Note: the role requires working PT hours. What you'll do at Figma: - Proactively manage VP calendars, meetings, business travel arrangements, and expenses - Act as a delegate for the VP, signing off for expenses, PO approval, and various other tooling (as needed) with careful attention to internal policy - Partner with operations leadership to craft agendas and logistics for seamless large-scale meetings–tracking content readiness, taking notes, and pushing forward on relevant action items - Identify opportunities for workflow optimization around business deliverables, VP efficiency, and function or company rhythms - Be a strategic thought partner to the CDO's EA, VPs and their leadership teams, with a focus on design operations, process, and long-term planning - Drive outcomes for complex problems across internal teams to ensure cross-functional alignment on projects, company milestones, and internal events - Build culture and connection across company hubs and remote Figmates, bringing the team together and embodying Figma's 'Play' value We'd love to hear from you if you have: - 5+ years of executive support within a fast-paced tech environment, fully grasping the ability to anticipate tradeoffs and act independently to make decisions <li clas
Customer Success Manager (São Paulo, Brazil)
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Customer Success Manager, you’ll work directly with some of our largest customers to help them get the most value from the Figma platform. You'll design and deliver tailored enablement strategies that drive product adoption, help uncover new use cases, and support long-term success. In this highly collaborative role, you’ll partner with various internal teams such as Account Executives, Onboarding Managers, Technical Account Managers, and Industry Advocates to deliver a seamless and impactful customer experience.to deliver thoughtful, engaging experiences for our customers. Your ability to build strong relationships, connect the dots between product features and customer goals, and communicate with clarity will make you a trusted advisor and strategic partner. If you’re passionate about helping customers thrive, enjoy solving complex problems, and love working at the intersection of product and customer success, we’d love to meet you. What you’ll do at Figma: - Manage the adoption journey for a portfolio of large, strategic customers - Understand customer goals and success metrics, and use product data to inform proactive engagement strategies that lead to measurable value delivery - Document proactive engagement strategies as part of high quality, bespoke enablement plans - Share best practices, use cases, and product expertise to help teams unlock the full value of Figma - Build trusted relationships with stakeholders across roles and departments - from individual contributors to senior leaders - Identify and empower internal champions who can advocate for Figma within their organizations - Collaborate with Account Executives on account reviews, expansion opportunities, and renewal risk migration - Deliver live and scalable training sessions customized to customer maturity and needs We'd love to hear from you if you have: - 4+ years of experience in Technical Account Management, Technical Customer Success, Customer Success, Customer Enablement, Account Management or a relevant customer-facing role in SaaS - Excellent communication skills, with the ability to connect with a wide range of customer personas - Strong product knowledge and a customer-first, consultative approach to solving challenges and driving adoption - A track record of driving impactful outcomes, adapting to evolving customer needs, and collaborating effectively with cross-functional teams - This role will focus on supporting customers using our product in Latin America, written and spoken fluency in Portuguese, Spanish and English is required While not required, it’s an added plus if you also have: - Experience using Figma or working with design and collaboration tools - Background in UX/UI, Design Ops, or Frontend Development At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and d
Strategic Finance
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The Strategic Finance team is focused on solving some of Figma’s most pressing business issues. The team is responsible for owning the company's budget, driving annual and quarterly planning processes, allocating and deploying the company's resources efficiently, performing financial analyses, and partnering with teams across the company. The role requires someone who is highly analytical and strategic, a great communicator, approaches problems in a structured manner, and is comfortable with ambiguity. You’ll get substantial visibility, focus on the highest-priority business issues, and be plugged into every facet of the business. We are currently hiring for a few roles across our Strategic Finance team. - Go-To-Market: This role will focus on our Sales business. In your first 12 months, you will: - Own and materially improve Figma’s annual planning and forecasting process - Influence resourcing and investment decisions across the Sales business - Corporate: This role will help deliver high accuracy in our revenue and ARR close. In your first 12 months, you will: - Own, scale, and materially improve Figma’s Top-line financial ARR close and Figma’s revenue model - Leverage automation to surface data-driven insights, enabling management to take proactive, margin-impacting actions - Growth: This role will focus on Figma's Acquisitions. In your first 12 months you will: - Own reporting & forecasting for acquired businesses, including revenue, headcount, and operating expenses - Partner with acquired business leadership to identify growth levers, inform pricing & packaging, and build out unit economics framework(s) This is a full time role that can be held from one of our US hubs (SF / NY) or remotely in the United States. What you’ll do at Figma: - Drive alignment on KPIs and key metrics to monitor business performance, drive growth initiatives, and provide visibility into operating performance - Build annual operating plans, quarterly, and monthly financial forecasts - Develop cross-functional partnerships across Figma to formulate business insight and inform executive decision making - Own, run, and improve financial processes that support Figma’s business - Partner with Strategic Finance, Data Science, and RevOps to improve our ARR data quality and forecasting - Prepare and deliver presentations for the Executive Team, including the CFO, CMO, and CRO <
Manager, IT Operations
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is looking for a Manager, IT Operations to lead our New York team. We are looking for someone with a proven record leading a technical and cross-functional team in a high-growth, rapidly scaling environment that moves quickly to support a growing organization. You will drive and execute against the team's roadmap, handle performance management, SLA's, provide leadership with relevant metrics and serve as an escalation point for the team. You'll report to IT Operations leadership and play a key role in shaping how IT Operations scales alongside Figma's growth in New York. This is a full time hybrid role that will be held from our New York Hub with at least 2 days in office per week. What you'll do at Figma: - Lead and develop IT Operations in New York Hub by coaching and supporting the New York IT Operations team and contractors - Roll up your sleeves on escalated issues to assist the team and create documentation, deploy new systems and processes to effectively scale - Build and maintain dashboards showing relevant helpdesk metrics (CSAT, SLAs, most common issues) to serve as a baseline for end-user support and overall IT performance. As a data-driven leader you'll use these metrics to identify root causes and create solutions - Proactively identify and address inefficiencies and bottlenecks within IT Operations (e.g. access requests, automations, lifecycle management) - Partner cross-functionally with teams across the business to understand their needs, solve problems and work towards common initiatives - Ensure the procurement of hardware and software aligns within budget and forecast costs to optimize financial planning and resource allocation - Lead and own IT projects from conceptualization to completion involving cross departmental collaboration We'd love to hear from you if you have: - 3+ years of experience leading a team of IT professionals with a wide variety of responsibilities
Voice of the Customer Program Manager
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a strategic, data-driven Voice of the Customer (VOC) Program Manager to build and run a company-wide VOC program at Figma. Sitting within the Product Support org, this role is responsible for pulling insights from across Figma's customer-facing surfaces, Support, Sales, NPS, community, and more, and translating them into fast, actionable signals for Product, Engineering, and Support. This isn't just a reporting role: you'll own the full insight loop, from surfacing and prioritizing the biggest customer pain points to tracking whether they're being addressed and bringing wins back to customer facing orgs and our product partners. You'll work cross-functionally across Support, Sales, Research, Marketing and Product, and leverage AI to move faster than ever. It's a rare opportunity to build something that matters at company scale. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: - Own the rhythm of VOC reporting and define the mechanisms that feed into the program, including launch insight reporting and ensuring insights are visible, shareable, and easy to act on across the org - Surface and prioritize the biggest customer pain points, align with Product and Engineering on roadmap prioritization, and advocate for customer needs – bringing wins back to Support and Sales to demonstrate program impact - Monitor and report on customer sentiment from pre through post-product launches, providing recommendations across Product, Support, and Sales on where to act — from unresolved pain points and product gaps to process improvements and sales blockers - Set shared, data-backed goals with Product and Engineering partners and monitor progress to help keep those goals on track - Work directly with Sales to bring customer problem statements into the VOC program and ensure field insights inform priorities - Integrate signals from NPS, Research, Sales, and community alongside Support data into a unified narrative that reaches Product and Engineering swiftly - Strategically implement AI workflows to build scalable processes that generate and deliver insights faster - Communicate customer insights across a range of audiences, from frontline support to Product leadership, with clarity and a strong point of view We'd love to hear from you if you have: <li class="font-claude-response-body whitespace-normal break-words pl-2"
People Operations Coordinator
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're looking for a proactive and detail-oriented People Operations Coordinator to join our global People Ops team. In this role, you'll play a key part in executing employee lifecycle processes — everything from onboarding new hires to coordinating off boarding processes. You'll bring strong organizational skills, a knack for problem-solving, and a passion for creating a seamless employee experience. This is a full time role based in our San Francisco Hub. What you'll do at Figma: - Manage US onboarding and off boarding processes including HR system workflows, background checks, I9 checks, and communications - Assist with bi-weekly in person onboarding in our SF hub by welcoming new hires and managing logistics - Serve as the first point of contact for People related questions including onboarding, HR data, benefits, and verifications of employment - Partner with key stakeholders including IT and Payroll to onboard new hires and keep information up to date - Support processing employee changes including compensation, relocation, and manager changes - Provide support for managing global time off and time and attendance - Maintain and organize internal documentation; regularly review and update documentation to reflect changing processes - Manage HR team compliance efforts to ensure adherence to all federal and state labor laws - Assist with projects within the people team We'd love to hear from you if you have: - Entry-level role — no prior HR experience required - A customer service mentality - you are focused on providing a great employee experience - Experience managing multiple priorities and shifting deadlines—you are excited
Customer Success Manager (Paris, France)
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Customer Success Manager, you’ll work directly with some of our largest customers to help them get the most value from the Figma platform. You'll design and deliver tailored enablement strategies that drive product adoption, help uncover new use cases, and support long-term success. In this highly collaborative role, you’ll partner with various internal teams such as Account Executives, Onboarding Managers, Technical Account Managers, and Industry Advocates to deliver a seamless and impactful customer experience to deliver thoughtful, engaging experiences for our customers. Your ability to build strong relationships, connect the dots between product features and customer goals, and communicate with clarity will make you a trusted advisor and strategic partner. If you’re passionate about helping customers thrive, enjoy solving complex problems, and love working at the intersection of product and customer success, we’d love to meet you. This is a Hybrid role, based from our Hub in Paris, France. What you’ll do at Figma: - Manage the adoption journey for a portfolio of large, strategic customers - Understand customer goals and success metrics, and use product data to inform proactive engagement strategies that lead to measurable value delivery - Document proactive engagement strategies as part of high quality, bespoke enablement plans - Share best practices, use cases, and product expertise to help teams unlock the full value of Figma - Build trusted relationships with stakeholders across roles and departments - from individual contributors to senior leaders - Identify and empower internal champions who can advocate for Figma within their organizations - Collaborate with Account Executives on account reviews, expansion opportunities, and renewal risk mitigation - Deliver live and scalable training sessions customized to customer maturity and needs - Partner cross-functionally with Onboarding Managers, Technical Account Managers, Solutions Consultants, and Industry Advocates to ensure customer success We’d love to hear from you if you have: - 4+ years of experience in Technical Account Management, Technical Customer Success, Customer Success, Customer Enablement, Account Management or a relevant customer-facing role in SaaS - Excellent communication skills, with the ability to connect with a wide range of customer personas - Strong product knowledge and a customer-first, consultative approach to solving challenges and driving adoption - A track record of driving impactful outcomes, adapting to evolving customer needs, and collaborating effectively with cross-functional teams - Fluency in French and English While it’s not required, it’s an added plus if you also have: - Experience using Figma or working with design and collaboration tools - Background in UX/UI, Design Ops, or Frontend Development</li>
Designer Advocate (São Paulo, Brazil)
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! At Figma, we're building a vibrant community where designers and product builders come together to learn, grow, and connect around their shared passion. Our Advocacy team is central to this mission - empowering our users through engaging content, meaningful interactions, and genuine advocacy. We're looking for a Designer Advocate to partner closely with our Marketing, Sales, and Product teams. You'll bring deep design expertise, strong product intuition, and a genuine love for the design community into our go-to-market strategies. You'll also champion our users' voices internally, ensuring their perspectives shape our product evolution. This is a full time hybrid role based in our São Paulo, Brazil hub. What you'll do at Figma: - Empower users at scale: Collaborate closely with Sales and Customer Experience teams to help customers unlock the full potential of Figma across real product workflows - Create compelling content: Develop written, visual, and video resources that reflect how modern teams actually design and build, from early exploration to production-ready systems - Inspire community connections: Foster meaningful relationships within the Figma community, identify collaboration opportunities, and nurture user-driven initiatives - Speak and engage at events: Regularly present at industry meetups, conferences, and community events, sharing practical insights from real-world design work - Champion user voices: Stay attuned to community feedback, sentiment, and emerging design trends—advocating internally to inform product decisions and improvements We'd love to hear from you if you have: - Deep, hands-on Figma expertise and an entrepreneurial drive, with experience integrating Figma within real product teams and a track record of taking ideas from early exploration to impactful, polished outcomes - A thorough understanding of modern product design workflows and development environments, with experience building, managing, and using design systems, tokens, and AI-assisted des
Inside Sales Representative - Early Career (2026)
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As an Inside Sales Representative, you’ll play an important role in helping our existing customers scale while managing requests and closing deals from a large book of accounts. You’ll build a strong foundation of knowledge across our product platform and internal sales processes while partnering with Support, Order Management, and Marketing. You’ll also gain experience qualifying and routing inbound prospects to an aligned Account Executive. Ultimately, this experience will help you serve customers efficiently and support your own career development in Sales. As a founding member of this new team, you're adaptable and eager to contribute to how the strategy of this function evolves over time. This is a full time role that can be held from our New York City hub or San Francisco hub. What you'll do at Figma: - Communicate with existing customer accounts through email, Zoom, and Ironclad about Figma’s platform and pricing - Close inbound sales requests for subscription expansions, including adding products or licenses, creating new instances, and upgrading to the Enterprise Plan - Manage inbound billing requests (such as processing renewals and changing payment term/method) - Close targeted outbound account renewals - Qualify and handle inbound sales requests - Partner with Marketing to run proactive campaigns that maximize expansion/retention across all products We’d love to hear from you if you have: - Desire to build career in Sales - ultimately working towards Senior Inside Sales Representative and Account Executive roles at Figma - Strong technical aptitude with ability to learn new products, processes, and policies as we go - Collaboration across multiple teams (such as Sales, Support, Billing, and Marketing) - Inherent curiosity and commitment to ongoing learning, adaptable and comfortable navigating frequent change, and high achiever with a strong inner motivation to over-achieve - Exposure to or interest in product development and web-based collaborative tools While it’s not required, it’s an added plus if you also have: - B2B SaaS experience - Customer-facing Sales/Support experience - Multilingual (Spanish or Portuguese) At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. &
Designer Advocate - Figma Weave (New York, United States)
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're building the next chapter of AI-native craft and creativity - where craft and technology meet. Our unified platform bridges the gap between AI capabilities and human creativity, and lets professional creatives and designers harness the power of the world’s leading AI models without losing precision, expression, or soul. Together, we’re building tools that help people move faster without sacrificing quality, precision, or craft — a platform where AI supports creativity instead of flattening it. Our Designer Advocates are at the core of our mission - online, in written and video content, and in live interactions with our users. This Designer Advocate will be a Workflow Builder — someone who helps creative teams design and scale their own systems. You’ll work at the intersection of art and technology, showing how AI and human creativity can flow together inside Figma Weave. It’s a mix of teaching, building, and inspiring, helping professionals turn their creative process into powerful, repeatable workflows. You will be a key partner to support our sales and marketing team in helping add design credibility and product knowledge to our messaging and conversations with users and new teams looking to adopt Figma Weave. If you love our products and already find yourself advocating to everyone you know, reach out! This is a full time role that can be held from our New York Hub. What you'll do at Figma Weave: - Enable Figma Weave users at scale: Produce standard methodology guides, create resources, and host live streams to help our users better understand how to use the tool and encourage others to share their takeaways and experiences - Sales enablement: For key high value accounts, join sales demos to explain the product, share standard methodologies, and answer in-depth questions - Motivate and empower the community: Maintain and establish relationships with users in the community and find opportunities to collaborate - Events: Speak regularly at meet ups and conferences. Support community advocates managing events worldwide - Advocate for users with the product team: Keep a pulse on community sentiment on product releases and emerging themes. Share product feedback from the community with PM & Design in an organised, systematic way. Act as trusted advisor for launches to prepare for community reaction We'd love to hear from you if you have: - Experience building AI-driven creative workflows or generative pipelines - Familiarity with node-based or procedural tools (e.g., ComfyUI, Houdini, TouchDesigner, Runway, or similar) - Ability to translate creative processes into repeatable systems or workflows that others can adopt - Experience teaching, documenting, or sharing workflows with creative or technical audiences, including through events or live demos (travel up to 25%) <li data-section-id="jqgrhu"
Customer Success Manager (London, United Kingdom)
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Customer Success Manager, you'll work directly with some of our largest customers to help them get the most value from the Figma platform. You'll design and deliver tailored enablement strategies that drive product adoption, help uncover new use cases, and support long-term success. In this highly collaborative role, you'll partner with various internal teams — including Account Executives, Onboarding Managers, Technical Account Managers, and Industry Advocates — to deliver a seamless and impactful customer experience. Your ability to build strong relationships, connect the dots between product features and customer goals, and communicate with clarity will make you a trusted advisor and strategic partner. If you're energized by helping customers achieve meaningful outcomes, enjoy solving complex problems, and love working at the intersection of product and customer success, we'd love to meet you. This is a full time hybrid role based in our London hub. What you'll do at Figma: - Manage the adoption journey for a portfolio of large, strategic customers - Understand customer goals and success metrics, and use product data to inform proactive engagement strategies that lead to measurable value delivery - Document proactive engagement strategies as part of high quality, bespoke enablement plans - Share best practices, use cases, and product expertise to help teams unlock the full value of Figma - Build trusted relationships with stakeholders across roles and departments - from individual contributors to senior leaders - Collaborate with Account Executives on account reviews, expansion opportunities, and renewal risk mitigation - Deliver live and scalable training sessions customized to customer maturity and needs - Partner cross-functionally with Onboarding Managers, Technical Account Managers, Solutions Consultants, and Industry Advocates to ensure customer success We'd love to hear from you if you have: <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:n
Motion Designer
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Core to Figma’s success—and heart—is our community. We care deeply about empowering our community, particularly through a time of rapid change in the industry, and one of the ways we can do that is through education. We’re looking for a Motion Designer to join our Product Education team. They’ll use their knowledge of Figma, design, and pedagogy to teach our users to successfully adopt Figma into their toolkit.. Day to day, you'll create guided video tutorials for our YouTube Channel, as well as collaborate with other departments on other types of video content. You'll use your skills in motion and design to artfully explain complex topics in terms understandable by junior and prospective designers, empowering them to create. Our ideal candidate is a passionate educator and collaborator, who is driven by their curiosity to solve problems and learn something new. They're an effective communicator and sweat the details. They should feel comfortable communicating concepts to beginner-level designers and developers in a way that lifts them up and helps them grow. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: - Manage end-to-end video production, from inception to delivery - Collaborate with Education Designers and Content Strategists to create concise and clear scripts, and record voice overs - Ideate new videos, record audio and video, create visual assets, animate, edit, write descriptions, and publish final videos to YouTube - Create eye-catching motion graphics explainers, animations, and transitions to enhance and augment screen recordings - Work with our Product and Engineering teams to understand how new and existing features work, and the problems they solve for our users - Collaborate with the Marketing, Brand, Community, and Growth teams to coordinate positioning of our content for new features - Identify key success metrics, perform lightweight analytics, and engage with our users in video comments We'd love to hear from you if you have: - Experience animating educational content for SaaS products and features - Demonstrated ability to create clear, concise, approachable, and accessible content - Proven ability to identify the optimal way to teach complex concepts or features, with a willingness to abandon ideas that didn't work along the way&
Account Executive, SMB (London, United Kingdom)
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a Small Business Account Executive to join our team of high performing Account Executives. Figma is growing and moving fast. Our next team member will have an agile, dynamic mindset, be comfortable embracing change and a true team-player. You won’t be alone! Figma has an incredible team and you’ll work closely with other groups including Support, Design, Engineering, Product Marketing, Customer Success, and Community. You will report directly to our SMB Sales Manager who is also based in London. This is a full time role with hybrid working from our London office. What you'll do at Figma: - Focus 100% on new customer acquisition, this is primarily an outbound driven role - Prioritise your regional EMEA accounts, outbound prospect and build a strong pipeline - Manage a 360 deal cycle and exceed targets - Own sales activity and monthly revenue forecasting in Salesforce - Work to develop and circulate best practices in a collaboration first environment We’d love to hear from you if you have: - SDR/BDR experience in a pure outbound function - AE closing experience - Strong written prospecting and verbal communication skills - Proven track record of success in your prior roles - Competitive, adaptable, ambitious, collaborative and curious mindset - Experience with Salesforce, Outreach and Sales Navigator While it’s not required, it’s an added plus if you also have: - Passionate about design At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. LI At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals wi
Manager, Software Engineering - Figma Weave (Tel Aviv, Israel)
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're building the next chapter of AI-native craft and creativity - where craft and technology meet. Our unified platform bridges the gap between AI capabilities and human creativity, and lets professional creatives and designers harness the power of the world’s leading AI models without losing precision, expression, or soul. Together, we’re building tools that help people move faster without sacrificing quality, precision, or craft — a platform where AI supports creativity instead of flattening it. We're looking for an experienced and accomplished engineering leader to join us in our mission to scale Figma Weave while upholding the quality and craft our users love. You'll partner closely with Product, Design, Data, Marketing, and GTM to chart the course for these features and leverage them to help Figma further deepen its engagement with designers. This is a full time hybrid role based out of our Tel Aviv, Israel office. What you'll do at Figma Weave: - Partner with Product and Design to build and execute on a long-term roadmap - Work closely with cross-functional partners and other engineering teams to expand what's possible with the application of AI to creative problems - Hire, manage, support and develop a team of engineers, including staff level engineers - Establish trust within and across teams by creating accountability and a positive work environment in partnership with other leaders in the organization - Contribute to and help shape the growth of the Weave engineering organization as it scales - Play an active role in building an inclusive team culture through hiring practices, mentorship, and cross-team community programs We'd love to hear from you if you have: - 4+ years of experience hiring and leading teams as an engineering manager - Ability to think strategically about engineering and product roadmaps, on both short and longer term time horizons <li class="font-cl
Higher Education Community & Partnerships Manager
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As we continue to invest in education, we're looking for a Higher Education Community & Partnerships Manager to own our institutional growth strategy across universities and bootcamps in the US and beyond. Figma already has millions of students using the product every day, but we're just getting started on building the institutional layer to match. This is a new role with a real opportunity to build from the ground up—developing relationships with professors, instructors, technology centers, and program leadership at the world's top design schools, HCI programs, and bootcamps, and writing the playbook for how Figma shows up at the institutional level. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: - Build and grow an educator community: identify, engage, and cultivate a network of educators at top university and bootcamp programs who are bringing Figma into their classrooms and giving them the resources and recognition to go deeper - Drive curriculum integration: identify high-impact courses and partner with educators on teaching resources, assignments, and course packs that make Figma the easiest tool to teach with - Partner with university technology centers: work with campus tech centers to make sure every incoming student knows about Figma's free education program from day one - Cultivate institutional relationships: build close ties with program deans, department chairs, and leadership at the world's leading design schools programs - Lay the foundation for institutional growth: do early work that positions Figma to partner with universities at an institutional level and help define what that path looks like - Create compelling professor programming: design and launch events, resources, and community activations that give professors genuine reasons to champion Figma in their courses and recommend it to colleagues - Partner with the broader Figma EDU team: work closely across the team to make sure our institutional work and our student programs are pulling in the same direction - Measure success through data: track adoption, engagement, and relationship depth across institutional partnerships to understand what's working and iterate accordingly <h4 class=
Inside Sales Representative (London, United Kingdom)
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As an Inside Sales Representative, you’ll play an important role in helping our existing customers scale while managing requests and closing deals from a large book of accounts. You’ll build a strong foundation of knowledge across our product platform and internal sales processes while partnering with Support, Order Management, and Marketing. You’ll also gain experience qualifying and routing inbound prospects to an aligned Account Executive. Ultimately, this experience will help you serve customers efficiently and support your own career development in Sales. As a founding member of this new team, you're adaptable and eager to contribute to how the strategy of this function evolves over time. This is a full time role that can be held from our London hub. What you'll do at Figma: - Communicate with existing customer accounts through email, Zoom, and Ironclad about Figma’s platform and pricing - Close inbound sales requests for subscription expansions, including adding products or licenses, creating new instances, and upgrading to the Enterprise Plan - Manage inbound billing requests (such as processing renewals and changing payment term/method) - Close targeted outbound account renewals - Qualify and handle inbound sales requests - Partner with Marketing to run proactive campaigns that maximize expansion/retention across all products We’d love to hear from you if you have: - Desire to build career in Sales - ultimately working towards Senior Inside Sales Representative and Account Executive roles at Figma - Strong technical aptitude with ability to learn new products, processes, and policies as we go - Collaboration across multiple teams (such as Sales, Support, Billing, and Marketing) - Inherent curiosity and commitment to ongoing learning, adaptable and comfortable navigating frequent change, and high achiever with a strong inner motivation to over-achieve - Exposure to or interest in product development and web-based collaborative tools While it’s not required, it’s an added plus if you also have: - B2B SaaS experience - Customer-facing Sales/Support experience - Multilingual (German or French) At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse
Technical Quality Specialist
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Technical Quality Specialist on the Product Support team, you will be responsible for troubleshooting complex bugs and working closely with internal teams to elevate the Figma experience for all customers. You will deliver the kind of experiences that build trust throughout the Figma community, from customers to key internal partners such as Product and Engineering. We are looking for a Technical Quality Specialist who will advocate for quality improvements that enable great end-to-end experiences for the people and businesses using Figma. The ideal candidate will have a strong testing background, be comfortable collaborating in a dynamic, often ambiguous environment where priorities shift quickly, and demonstrate leadership, technical competence, and a passion for quality. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: - Develop expertise in Figma's products and customer journeys, from Product Designers to Developers, to accurately diagnose sophisticated bugs - Interact with Figma customers daily via support channels such as chat, email, or video calls, taking ownership over complex problems - Contribute to social support efforts by engaging with customers and users on social media and community platforms - Own end-to-end troubleshooting of complex technical issues as the primary point of contact, partnering with Engineering and Product to report bugs, drive resolution, and maintain clear, proactive communication to improve customer satisfaction - Adapt to supporting customers across multiple products — including billing, account management, and occasional weekend or holiday coverage — to ensure global customer support - Recommend tooling and process improvements to enhance how the team manages and diagnoses bugs - Collaborate cross-functionally as a subject matter expert to help develop customer-facing and internal documentation, including training materials - Act as the voice of the customer by identifying trends and communicating insights to our Product and Engineering teams to advocate for bug fixes, tooling and process improvements, and feature enhancements <p class="font-claud
Early Career Recruiter
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The Early Career team at Figma is shaping the future by finding and nurturing the next generation of talent - Figma's future leaders! You'll play a key role on our Early Career Recruiting team, with end-to-end ownership of recruiting across (but not limited to) Software Engineering, Data Science & Data Engineering - from sourcing strategy and pipeline development to candidate experience and offer. You'll partner cross-functionally with hiring managers, program partners, and the broader Early Career Recruiting team to build and scale how Figma hires the next generation of talent. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: - Manage full-cycle recruiting processes for interns and full-time candidates (including PhD), ensuring a smooth, uniform, and top-notch candidate experience - Construct creative and inclusive hiring strategies to engage, source, evaluate, and hire top early career talent across Figma - Partner closely with leaders and hiring managers across technical and non-technical pipelines - Drive candidate engagement through in-person and virtual events, partnering with stakeholders to create compelling experiences that convert top talent - Create strong and trusting relationships with all cross-functional teams including but not limited to Data Science, Engineering, and People teams (Workplace, Onboarding, BEI, Business Partners) We'd love to hear from you if you have: - 4+ years of experience in full-cycle early career recruiting and programs, with a deep understanding of the early career lifecycle including PhD pipelines - A track record for creating inclusive practices across all early career functions - Proven track record of managing competing priorities with consistent follow-through across recruiting cycles - Demonstrated experience owning full-cycle recruiting across both technical a
Customer Enablement Manager (Tokyo, Japan)
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them get the most value from the Figma platform. You'll design and deliver tailored enablement strategies that drive product adoption, help uncover new use cases, and support long-term success. In this highly collaborative role, you’ll partner with various internal teams such as Account Executives, Onboarding Managers, Technical Account Managers, and Industry Advocates to deliver a seamless and impactful customer experience to deliver thoughtful, engaging experiences for our customers. Your ability to build strong relationships, connect the dots between product features and customer goals, and communicate with clarity will make you a trusted advisor and strategic partner. If you’re passionate about helping customers thrive, enjoy solving complex problems, and love working at the intersection of product and customer success, we’d love to meet you. What you’ll do at Figma: - Manage the adoption journey for a portfolio of large, strategic customers - Understand customer goals and success metrics, and use product data to inform proactive engagement strategies that lead to measurable value delivery - Document proactive engagement strategies as part of high quality, bespoke enablement plans - Share best practices, use cases, and product expertise to help teams unlock the full value of Figma - Build trusted relationships with stakeholders across roles and departments - from individual contributors to senior leaders - Collaborate with Account Executives on account reviews, expansion opportunities, and renewal risk migration - Deliver live and scalable training sessions customized to customer maturity and needs - Partner cross-functionally with Onboarding Managers, Technical Account Managers, Solutions Consultants, and Industry Advocates to ensure customer success We’d love to hear from you if you have: - 3+ years of experience in Technical Account Management, Technical Customer Success, Customer Success, Customer Enablement, Account Management or a relevant customer-facing role in SaaS - Excellent communication skills, with the ability to connect with a wide range of customer personas - Strong product knowledge and a customer-first, consultative approach to solving challenges and driving adoption - A track record of driving impactful outcomes, adapting to evolving customer needs, and collaborating effectively with cross-functional teams While it’s not required, it’s an added plus if you also have: - Experience using Figma or working with design and collaboration tools - Background in UX/UI, Design Ops, or Frontend Development At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfe
Enterprise Support Specialist (London, United Kingdom)
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As an Enterprise Specialist on the Product Support team, you'll partner closely with the Enterprise Support Manager to deliver and continuously improve our Enterprise Support experience, supporting Figma's most strategic customers with high-quality, reliable, and efficient support across complex use cases. You'll play a key role in building trust with customers and collaborating with internal partners such as Sales, Product, and Engineering, bringing technical expertise in working with Enterprise-level customers to diagnose issues, determine solutions, and anticipate customer impact — serving as a customer advocate while working cross-functionally to deliver an exceptional experience. This is a full time hybrid role that can be held from our London hub. What you'll do at Figma: - Develop expertise of Figma's products and the journey of our customers, from Product Designers to Account Administrators, to accurately diagnose sophisticated inquiries - Interact with Figma customers daily via email, taking ownership over cases from start to resolution - Partner closely with Sales teams to guide large scale organizations through complex workspace configurations, acting quickly to address technical issues and ensuring successful account setup - Operate as the voice of the customer, capturing both product and process gaps in the experience and presenting data-backed cases for new feature development and process automation - Act as designated point of contact for high-risk escalations and issues, proactively engaging the appropriate partners, and owning communication through to solution - Identify trends and communicate insights to our Product and Engineering teams to advocate for bug fixes, process improvements, and feature enhancements - Engage in pilot programs and experimentation to identify efficient approaches for delivering fast and personalized interactions to meet performance expectations and customer commitments - Recommend foundational tooling and processes in partnership with our Product Support Operations teams to ensure we are set up to scale We'd love to hear from you if you have: - 3+ years' experience working in a Support environment for a technical SaaS product, ideally supporting Enterprise customers - Experience troubleshooting SAML/SSO and SCIM configurations for large-scale organizations - Experience working with system administration for large end-user communities or guiding customers through complicated implementations - Experience in evaluating business impact of technical issues to drive cross functional alignment, prioritization, and timely resolutions While it's not required, it's an added plus if you also have: - Skilled in using tools such as Adobe XD, Sketch, and/or
Designer Advocate
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! At Figma, we're building a vibrant community where designers and product builders come together to learn, grow, and connect around their shared passion. Our Advocacy team is central to this mission—empowering our users through engaging content, meaningful interactions, and genuine advocacy. We're looking for a Designer Advocate to partner closely with our Marketing, Sales, and Product teams. You'll bring deep design expertise, strong product intuition, and a genuine love for the design community into our go-to-market strategies. You'll also champion our users' voices internally, ensuring their perspectives shape our product evolution. This is a full time role based at our San Francisco Hub. Must be comfortable traveling up to 25% of the time to connect with our community in person. What you’ll do at Figma: - Empower users at scale: Collaborate closely with Sales and Customer Experience teams to help customers unlock the full potential of Figma across real product workflows - Create compelling content: Develop written, visual, and video resources that reflect how modern teams actually design and build, from early exploration to production-ready systems - Inspire community connections: Foster meaningful relationships within the Figma community, identify collaboration opportunities, and nurture user-driven initiatives - Speak and engage at events: Regularly present at industry meetups, conferences, and community events, sharing practical insights from real-world design work - Champion user voices: Stay attuned to community feedback, sentiment, and emerging design trends—advocating internally to inform product decisions and improvements We'd love to hear from you if you have: - Deep, hands-on expertise with Figma and demonstrated experience integrating it within real product teams and modern product development environments, collaborating closely with engineers and cross-functional partners - Demonstrated ability to adapt to evolving workflows, including design systems, tokens, and AI-assisted design or prototyping - Active participation in the design community, whether through events, online platforms, open-source contributions, or advocacy work - Exceptional communication skills, with the ability to explain complex workflows or systems clearly — and a track record of confidently engaging large audiences in public speaking settings - Thorough understanding of modern product design workflows, with hands-on experience building, managing, or using design systems While it’s not required, it’s an added plus if you also have: - An entrepreneurial mindset - comfortable taking ideas from early exploration to impactful, polished outcomes At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job
Designer Advocate, Partnerships
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're looking for a Designer Advocate to partner closely with our Marketing, Sales, and Product teams. You'll bring deep design expertise, strong product intuition, and a genuine love for the design community into our go-to-market strategies. You'll also champion our users' voices internally, ensuring their perspectives shape our product evolution. This role is based out of our San Francisco hub. What you'll do at Figma: - Build, evolve, and deliver certification programs, and scalable enablement programs for Figma's service distribution partners to help them successfully adopt, position, and leverage Figma best practices - Cultivate trusted relationships with strategic service, distribution, and tech partners, collaborating closely to identify opportunities, share best practices, and drive mutual success - Develop written, visual, and video content that showcases modern product development workflows, demonstrates Figma's integrations and ecosystem, and equips partners to educate and inspire their customers - Represent Figma at partner events, workshops, conferences, and customer engagements, highlighting real-world workflows, integrations, and success stories that accelerate adoption - Gather insights from users and partners including feedback on workflows, integrations, and emerging trends We'd love to hear from you if you: - Demonstrate deep, hands-on expertise in Figma, with experience embedding the platform within product teams and taking ideas from early exploration through to polished, high-impact outcomes - Apply a strong understanding of modern product design workflows and development environments, including building, managing, and leveraging design systems, design tokens, and AI-assisted design or prototyping while partnering closely with engineers and cross-functional teams - Communicate complex design workflows and systems with clarity and confidence, delivering compelling presentations and effectively engaging audiences of all sizes - Translate technical design decisions into practical development outcomes, ensuring seamless collaboration between design and engineering teams - Champion the design community by actively building relationships, contributing to industry conversations, and representing the organization through travel of up to 25% as needed At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure &
Technical & Competitive Sales Solutions Manager
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The Technical & Competitive Sales Solutions manager will shape how Figma positions our cross-product technical solutions, and differentiates from both established and emerging competitors across priority segments and markets. This role will define our technical narrative and solutions, and translate competitive insights into clear and differentiated positioning. Ultimately, this person will deliver high-impact field assets and enablement that drive pipeline growth and revenue. The role will partner closely with Sales Leadership, Product, Marketing, and Enablement to ensure technical and competitive insights inform GTM strategy, product direction, and field execution. The ideal candidate combines analytical rigor with exceptional storytelling and a strong understanding of enterprise sales motions. This is a high-visibility opportunity to build something new – you’ll elevate Figma’s technical and competitive capabilities, and strengthen our overall sales strategy in an increasingly dynamic market. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: - Develop differentiated technical messaging and positioning to show Figma’s strengths across product, design, and engineering workflows, aligned to Figma’s sales narrative - Collect and synthesize multi-source intelligence (customer and sales feedback, industry research, analyst insights, sales data, etc.) to identify actionable competitive trends and dynamics - Create high-impact technical and competitive assets, including architectures, battlecards, objection-handling frameworks, customer-facing materials, and segment-specific guides - Establish scalable intake channels for competitive and buyer feedback, along with a framework for distributing insights across product and GTM stakeholders to influence company strategies - Partner with the product team to understand and influence Figma’s product roadmap, funneling buyer feedback to highlight emerging customer needs and identify opportunities for new features that would increase differentiation and product-market fit We'd love to hear from you if you have: - 4+ years of experience in competitive intelligence, product marketing, sales, or a related field - 4+ years of either go-to-market or direct work experience in software engineering, product development, or a related technical field - Process creation experience – developing new processes, optimizing existing ones, and influencing decisions without direct authority - Strong analytical, critical thinking, and problem-solving skills, with the ability to synthesize and interpret data and information from multiple sources and present it in a clear and concise manner - Excellent communication, presentation, and storytelling skills, with the ability to tailor the message and format to different audiences and levels of the organization - Self-motivation and proactivity, with the ability to work independently and cross-functionally in a fast-paced and dynamic environment &l
Software Engineer, C++
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Software Engineer, you'll work on some of the most technically challenging and impactful parts of our product. You will be developing high-performance client-side systems in C++/WebAssembly, extending the multiplayer protocols that make collaborative design possible, and building out the communications layer between C++ and Javascript. Your contributions will help push the boundaries of what's possible in the browser. You'll also help shape our user experience by building features that are fast, accessible, and intuitive—even in the face of complex data models and intermittent connectivity. This is a highly collaborative role: you'll partner closely with designers, product managers, and other engineers to plan, build, and iterate on features that serve millions of users around the world. Whether you're optimizing our core engine, building authoring tools, or crafting new platform abstractions, your work will be key to advancing the future of design. This is a full-time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: - Build core features and frontend infrastructure in a real-time, multiplayer system with a complex in-memory data model (SceneGraph) - Optimize performance and memory usage to deliver a fast, reliable UX in the browser using C++/WebAssembly and TypeScript - Extend our core C++ engine and multiplayer protocols to support scalable design systems, branching/merging flows, and advanced collaboration modes - Design and build APIs and tooling to allow product teams to build against our platform with ease and confidence - Contribute to accessibility strategy and implementation, ensuring our tools are usable by all - Collaborate regularly with cross-functional partners across product, design, and engineering to plan and execute high-impact projects - Write clear, maintainable code and documentation, and contribute to architectural decisions - Mentor and support other engineers through pairing, code review, and feedback - Help drive recruitment and shape our inclusive, high-performance engineering culture We’d love to hear from you if you have: - 4+ years of professional Software Engineering experience shipping user-facing features or products - Strong programming skills in one or more languages relevant to our frontend such as TypeScript, C++, React, Go, Rust, or Python - Experience working with web-based applications, browser performance, or real-time collaborative systems - A track record of working collaboratively across teams and disciplines to deliver complex technical projects While it’s not required, it’s an added plus if you also have: - 2+ years of experience in a technical lead role, especially across multiple teams - Experience with game engines, rendering systems, or other performance-critical applications - Backgroun
Account Executive, Emerging Enterprise (Berlin, Germany)
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for an Emerging Enterprise Account Executive to join our team of high performing Account Executives in the DACH region. Figma is growing and moving fast. Our next team member will have an agile, dynamic mindset, be comfortable embracing change and a true team-player. You won’t be alone! Figma has an incredible team and you’ll work closely with other groups including Support, Design, Engineering, Product Marketing, Customer Success, and Community. You will report directly to our Commercial Sales Manager who is also based in Berlin, Germany. This is a full time role in our Berlin office within a hybrid environment or remote. What you’ll do at Figma: - Build a strong sales pipeline while exceeding quarterly and annual sales targets - Work closely with cross functional teams to ensure sales effectiveness - Establish and maintain relationships with key stakeholders within Enterprise accounts - Be part of a team dedicated to promoting Figma to existing and new customers - Help build the foundation and processes for all customer facing teams at Figma - Work with a dedicated set of customers, each with up to 5,000 employees We'd love to hear from you if you have: - 3+ years of closing experience working with customers, ideally with a SaaS product - Excited about working in a fast-paced environment and helping improve business processes as we grow - Desire to learn a technical product and effectively communicate Figma’s value to potential customers - Ambitious self-starter who’s eager to learn while being a core part of building our business from the ground up - High attention to detail with excellent written and verbal communication - Fluency in German While it’s not required, it’s an added plus if you also have: - Experience selling to technical audiences - Experience with UX/UI design principles and collaboration tools - Proven experience using a sales methodology, ideally Command of the Message or MEDDICC At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities r
Marketing Engineer
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The Marketing Engineer, AI Deployment will design and build programmatic go-to-market systems and AI-powered workflows that improve efficiency, impact, and execution across Marketing. This role sits at the intersection of operations, data, and marketing with a focus on turning strategy & manual work into scalable, automated systems. This is not a traditional operations role. It is a systems-focused role dedicated to building the infrastructure, workflows, and intelligence layers that power a modern, product-informed revenue and efficiency engine across marketing. The ideal candidate is an expert in building interconnected data layers optimized for AI, driving AI adoption, and translating complex business challenges into scalable, automated technical workflows that directly drive revenue and operational efficiency. Success in this role is measured in three ways: agents live—the count of AI systems you've shipped into real, recurring use by marketers; hours saved—manual work returned to the org and reinvested in higher-leverage problems; and revenue driven—pipeline, conversion lift, or deal velocity directly attributable to what you've built. Everything else flows from those three numbers. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: - Identify and define high-impact AI use cases across marketing, taking them from prototype to full deployment - Coach and partner with marketers to take them from novice to full workflow transformation and self-sufficiency - Build custom tools, agents, automations, and integrations (APIs, MCP Servers) tailored to each operator's responsibilities—campaign ops, lifecycle, content production, intelligence reporting, and beyond - Own and evolve a GitHub-managed marketing AI cortex of prompts, skills, context files, and agents. Treat it like a product: versioned, documented, and continuously improved - Recognize patterns across your cohort and systematically productize what works—tools built for one marketer should become reusable for peers, then the broader org - Measure what works. Define evaluation criteria, instrument AI workflows, and track adoption to identify which agents, prompts, and skills drive impact—and retire the ones that don't - Document every workflow, tool, playbook, and transformation pattern so knowledge scales beyond any one person - Stay ahead of AI trends in Generative AI, LLMs, and agentic systems—and share wins visibly with your cohort and leadership to build momentum and inspire adoption We’d love to hear from you if you have: - A demonstrated track record as an AI builder—agents, LLM workflows, automations, or prompt systems you've shipped into production and seen real users adopt. We care more about what you've built than how many years you've spent in any one function - Deep, hands-on expertise in Gumloop (preferred) or equivalent agent orchestration platforms such as n8n, Workato, or Zapier—including authoring shared workflow templates that non-technical users can adopt and modify on their own - Experience bui
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